topic Re: Cannot connect google home to my google wifi in Home Automation

Cannot connect google home to my google wifi

mjanak2 — Wed, 22 May 2024 13:37:04 GMT

My google home does not recognize my google wifi

Re: Cannot connect google home to my google wifi

MplsCustomer — Wed, 22 May 2024 15:46:41 GMT

To get suggested solutions in this community forum, you'll probably need to provide some additional details.

Otherwise, you could try contacting Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

Re: Cannot connect google home to my google wifi

mjanak2 — Wed, 22 May 2024 21:46:41 GMT

I have the Google Home app on my Apple 13 iPhone. I have been trying to link my Google Mesh Wifi system (3 antennas) to the Google Home app. The "Google Mesh Wifi" is not listed as one of the product options on the phone app. I have tried all wifi options listed, and none of them successfully link the Mesh wifi system.

When I purchased the Mesh wifi system about 4 years ago, I downloaded the Google wifi app and the system linked together effortlessly (1st try). The app was perfect, and allowed me to easily troubleshoot issues and change the password. This wifi app, however, has been discontinued, and replaced with the Google Home app.

I've "Googled" for answers over a dozen times, and have followed the procedures listed on several websites and youtube videos, and nothing is working. How do I link my Google Mesh Wifi antennas to the new Google Home app?

Re: Cannot connect google home to my google wifi

MplsCustomer — Wed, 22 May 2024 22:00:14 GMT

@mjanak2

If you're still using the separate Google Wi-Fi app, maybe this will help:

https://support.google.com/googlenest/answer/9547597

Re: Cannot connect google home to my google wifi

mjanak2 — Fri, 24 May 2024 21:34:49 GMT

This did not work at all. I don't have the Google Wi-Fi app.

I need to sync my Google Mesh pods to the new Google Home app.

Re: Cannot connect google home to my google wifi

MplsCustomer — Fri, 24 May 2024 21:45:52 GMT

@mjanak2

I only suggested the link about migrating the Google Wifi app to the Google Home app because you said that you had installed your Google Mesh Wifi devices in the Google Wifi app 4 years ago. I don't know what's happened in your case since.

Perhaps you should try contacting Support, where you can explain your circumstances more fully: