topic Need to delete 'old homes' and cannot find out how: PLEASE HELP! in Home Automation

Need to delete 'old homes' and cannot find out how: PLEASE HELP!

CrazyCat_61 — Fri, 19 Jul 2024 23:20:18 GMT

None of the answers I found online will do what I need to do:

delete 'homes' that were created in the past for my old Nest cameras.

Please do not tell met to go to 'manage account' and 'delete account', as this would delete my entire Google account. That is not what I need.

There are 3 Nest homes attached to my Google account and need them gone asap.

History:
Successfully worked with a Nest account for a series of old generation Nest cameras. Had a subscription to Nestaware and no problems.

Then added a newer camera and found out that it could not be added to my original Nest home.

So I tried setting up a new Nest Home for the new camera. And that is where things went wrong.

It got very complicated and now I have 3 homes, none of which has cameras attached. I need them gone, because I need to add an entirely new series of new Nest security cams and I cannot for the life of me find out how to do that.

Thanks in advance,

Nicky

Re: Need to delete 'old homes' and cannot find out how: PLEASE HELP!

MplsCustomer — Sat, 20 Jul 2024 14:47:48 GMT

@CrazyCat_61

You might be better off contacting Support to walk through exactly what's happened in your situation. I'm not sure what you mean by not being able to add your newer camera to your "original Nest home" and what's happened since.

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

Re: Need to delete 'old homes' and cannot find out how: PLEASE HELP!

OpethNJ — Sun, 21 Jul 2024 03:06:16 GMT

Deleting a home is not hard too do.

This is using Google Home Add on an Android.

1. Open App on phone

2. Select SETTINGS on bottom

3. At the very bottom select DELETE THIS HOME