Camera Migration from Nest to Google

phillipkoneswar — Wed, 18 Sep 2024 14:58:15 GMT

Contacted Google Support today to get an explanation of the following:

While on the Nest App, my subscription included 60 days of continuous video recording. After migration to Google Home, it somehow changed to 10 days. He customer service rep was beating around the bush clearly, not wanting to address the issue. Then when I said that I am also recording the call and I would like to speak with a supervisor regarding this, he disconnected the call on me. For anyone considering migrating from Google Nest to Google Home, beware you are going to be scammed by Google.

Re: Camera Migration from Nest to Google

MplsCustomer — Wed, 18 Sep 2024 18:15:30 GMT

@phillipkoneswar

I think that the most you could get on a 1st gen Nest Aware subscription was 30 days of 24/7 recording; at least that's what the price list below seems to indicate:

https://store.google.com/us/product/nest_aware?hl=en-US&modal=upgrade-pricing

We migrated and switched to Nest Aware Plus in 2020, and it's always been 10 days of 24/7 recording and 60 days of event video history. The pricing isn't bad if you have several cameras, but not if you only have one or two cameras.

topic Camera Migration from Nest to Google in Home Automation

Camera Migration from Nest to Google

Re: Camera Migration from Nest to Google