Power loss to indoor camera iq

Dsparker — Thu, 10 Oct 2024 21:07:46 GMT

My google nest indoor iq camera just stopped working. the adaptor snd lead are both fine. ive tried another appliance and that powers up.

it must be the camera. i can not believe it.

can anyone suggest anything?

ive unplugged and plugged back in.

Re: Power loss to indoor camera iq

catheryn — Sun, 13 Oct 2024 22:48:52 GMT

Hi @Dsparker,

Thanks for reaching out to the community. I'm sorry to hear that you're having trouble with your Nest Cam IQ. It seems there might be a problem with the device itself

To help me troubleshoot the issue, please provide the following information:

How long has it been since installation?
Are you using the USB cable and adapter that were shipped with the camera?
Is the end of the cable with the rubber ring plugged into the camera?
Are there any kinks or frays in the cable?
What is the color in the LED light?

Once I have this information, I can guide you through the appropriate troubleshooting steps.

Thanks for your patience and cooperation.

Thank you,

Catheryn.

topic Power loss to indoor camera iq in Home Automation

Power loss to indoor camera iq

Re: Power loss to indoor camera iq