topic Re: Is home.google.com down for anyone else today? in Home Automation

Is home.google.com down for anyone else today?

Swellevue — Tue, 15 Oct 2024 17:52:17 GMT

It seems that for me home.google.com is down, you can get to the welcome page, but if you log in, it just renders black screen with no cameras or anything. I have tried this from multiple devices on multiple networks and the same result so it seems like maybe the page/service: home.google.com is having issues. Anyone else? How can I report this because google support was pretty useless for helping.

Re: Is home.google.com down for anyone else today?

Swellevue — Tue, 15 Oct 2024 19:38:39 GMT

it finally came back up... so all working again. But Google Support was sadly completely useless during this and literally argued and said the problem was local to my computer, even though I told them this happened across multiple computers in different locations on different networks. oh well.

Re: Is home.google.com down for anyone else today?

Bluelight — Tue, 15 Oct 2024 19:56:45 GMT

For the last six hours (and continuing) I get a live view, but no recorded video. It just keeps showing the blue circle spinning around. Very frustrating.

Re: Is home.google.com down for anyone else today?

catheryn — Fri, 18 Oct 2024 06:23:11 GMT

Hi there,

Thanks for bringing your concern to our attention and posting it in the community. I apologize for the inconvenience the Google Home website may be causing you.

Just to clarify, I need to confirm some information:

What is the make and model of your computer?
What specific issue do you experience with the web app?
What browser do you use?
Is this a personal or business computer?

Once you share this information, I can provide you with the right steps to resolve it.

Thank you,

Catheryn.