topic Re: Video Controls Disabled in Home Automation

Video Controls Disabled

Zirconyx — Sat, 26 Oct 2024 18:28:28 GMT

I have a Google Nest Hub.
I noticed the first video bug when I voice command it to play videos on YouTube.
1) Autoplay is off (How do I turn this on?)
2) The "Next video" button does not work if the video has ended. It works if the video is playing, or if I tap "Replay" or "Rewind".
This only happens if I voice command the videos and not if I open YouTube manually on the Nest Hub
Another bug has shown up recently when I voice command videos
3) All YouTube controls do not work if I tap on the Nest screen. Tapping on the screen does not reveal controls. I can only close YouTube or open the quick action bar. Controls only work if I use the Google Home mobile app.

How do I fix these 3 issues?

Re: Video Controls Disabled

maedacortez — Thu, 31 Oct 2024 16:50:05 GMT

Hi Zirconyx,

Thanks for reaching out. I understand that you're having trouble with YouTube on your Google Nest Hub, which can be frustrating. Don't worry, I'm here to help!

To activate the configuration you need, you'll need to use the YouTube app on your phone, which should be linked to the Google Home app. Please visit auto play videos; there you will find how active.

Regarding your other inconvenience with parental controls, is this happening only with YouTube or with other apps as well?

I'll be waiting for your response.

Regards,

Manuel

Re: Video Controls Disabled

Zirconyx — Fri, 01 Nov 2024 06:45:53 GMT

Thanks for responding. Here's what works and what doesn't work.
What works:
1) The controls after I tap to open the YouTube app on the Nest. Autoplay works this way, too.
2) Open my YouTube app on my phone. Auto-play is enabled).
3) The controls after I voice command it to play a song on Spotify.
4) The controls after I voice command it to play "the news".
5) The controls after I voice command it to play videos about ____".

What doesn't work:
1) The controls after I voice command it to "give me/show me/play news about ____"
2) The controls after I voice command it to "play news on YouTube"
3) Autoplay after either of those videos end.

Looks like I encounter this bug if my voice command opens a YouTube video that plays on Google News app instead of YouTube app.

Re: Video Controls Disabled

maedacortez — Fri, 01 Nov 2024 17:30:38 GMT

Hi Zirconyx,

Thank you for your reply. This helps to continue helping you. Please try the following steps to check if the autoplay videos are off:

Open the Google Home app.
Tap favorites or devices.
Tap and hold your device's tile.
Tap Settings > Notifications & digital wellbeing > YouTube settings.
Under “Autoplay next video,” tap Turn on for me, in case this is off.

If this does not work, please check if you have any restricted mode active. Please visit set up filter to check this on the link. You will find how restricted mode works.

About the inconvenience with voice commands, please let me know if you use the correct next command to ask for news.

Say 'Hey Google', then:

Listen to (the news from) [provider name].
'Play (the news from) [provider name]'

I will be awaiting your response.

Regards,

Manuel

Re: Video Controls Disabled

Zirconyx — Sat, 02 Nov 2024 23:14:02 GMT

Looks like Autoplay next video is already on. I turn Restricted Modes off. When I tried those voice commands, it still disables YouTube controls.

Re: Video Controls Disabled

maedacortez — Fri, 08 Nov 2024 17:13:32 GMT

Hi Zirconyx,

Thanks for confirming that all is on track. I recommend you contact YouTube Help to ask for other recommendations to check if everything is okay with your YouTube account.

Regards,

Manuel