topic Google Home Automations issue with Matter in Home Automation

Google Home Automations issue with Matter

Chasinn32 — Fri, 15 Nov 2024 10:36:21 GMT

I have been experiencing issues with the communication between Google Home automations and Matter devices for the past week. When I set up an automation, the Matter devices do not respond, although I can control them manually through the Google Home app.

I have already reset the devices and added them back to the system.

Re: Google Home Automations issue with Matter

drohwer — Sun, 17 Nov 2024 16:04:57 GMT

I have noticed the following error in the execution logs, when trying to turn off my Eve Energy by using Script Automation. Unfortunately I'm not able to upload images. Therefore, I can only quote the logs.

17.11.24 16:49:58 [FEHLER] Aktion fehlgeschlagen für: [Kommodenlampe]. 17.11.24 16:49:58 [INFO] Automatisierung geprüft: Bedingungen erfüllt. 17.11.24 16:49:58 [INFO] Auslöser geprüft: Bedingungen erfüllt. 17.11.24 16:49:58 [INFO] Auslöser geprüft: Bedingungen nicht erfüllt. 17.11.24 16:49:58 [INFO] Auslöser geprüft: Bedingungen nicht erfüllt. 17.11.24 16:49:58 [INFO] Auslöser geprüft: Bedingungen nicht erfüllt. 17.11.24 16:49:58 [INFO] Auslöser geprüft: Bedingungen nicht erfüllt. 17.11.24 16:49:58 [INFO] Auslöser geprüft: Bedingungen nicht erfüllt.

I although can control my Eve Energy manually through the Google Home app. Seems to be an problem with Automations only.

Re: Google Home Automations issue with Matter

maedacortez — Mon, 18 Nov 2024 17:34:09 GMT

Hi Chasing32,

Thanks for reaching out. I understand that you're having trouble with automations on your devices in the Google Home app. I know this can be frustrating, but don't worry, I'm here to help!

Before we proceed, I'd like to ask a few questions to better understand the situation:

When did the inconvenience start?
Have you checked for any updates to the Google Home app?
Could you tell me which devices are experiencing this situation?
Have you tried removing the Google Home automations and then adding them again?

I'll be waiting for your response.

Regards,

Manuel