topic Device duplication in Home Automation

Device duplication

DarrinBraun — Sun, 08 Dec 2024 20:09:01 GMT

I have been having problems linking my Feit Electric devices, and I just recently thought I'd figured it out, but interestingly, multiple devices have duplicated themselves! I don't know whether this is Feit's problem or Google's, but if its Google's, I'd like it fixed please.

Re: Device duplication

kcruzgonzalez — Wed, 11 Dec 2024 22:56:57 GMT

Hi DarrinBraun,

Thank you for posting in the community. I'm sorry to hear that the Feit Electric devices are being duplicated on the Google Home app. Don't worry, I'm here to help.

Before I begin, I need to ask a few questions for further assistance:

Are the devices still appearing duplicated?
Are you able to remove the duplicated devices from the app?
Have you tried to unlink the account from the Google Home app and then relink the devices again?

Please keep me posted. I'll look forward to your response.

Regards,

Kevin

Re: Device duplication

DarrinBraun — Sun, 15 Dec 2024 17:31:53 GMT

Hi kcruzgonzalez,

I hope you’re doing well!

I just wanted to share that I’ve been able to unlink my Feit account from Google Home a few times now. It seems that when I go through the unlinking and relinking process after a few days, it helps with the duplicate position issue I was experiencing.

Thanks for your attention to this!

Best wishes,

DarrinBraun