topic Re: Inconsistent controls between platforms in Home Automation

Inconsistent controls between platforms

Boxyc — Thu, 05 Dec 2024 06:27:54 GMT

Hello!

I've recently gotten started with Google Home. I've connected up my TP Link Routers to the app to make use of the LED controls in automation but hit a snag.

When accessing the Home app via my Pixel 8 Pro, I am unable to find any controls on the devices. However, I have access to these actions when locating the devices on my Pixel Watch 2 and Nest Hub Max. Everything appears to be on the latest version available.

Any thoughts on why there's the inconsistency or if it can be resolved?

Re: Inconsistent controls between platforms

Jeremyg — Wed, 11 Dec 2024 04:13:28 GMT

Hi @Boxyc,

Thank you for posting in the community. I am sorry that you are having issues trying to control your Pixel 8 Pro on the Google Home, but no need to worry; help is here.

I need to know a few things in order to provide you with a better resolution.

When did the issue start?
What troubleshooting steps have you done so far?
Did you receive any notification from the Google Home app?
What is the version of the Google Home app?

I'll be waiting for your response; any additional details you can provide will be helpful.

Best regards,
Jeremy.