topic Upgrade/ in Home Automation

Wrong product

nadinemercer82 — Sat, 25 Jun 2022 23:15:48 GMT

I was wondering a month ago I accidentally bought a Google nest and I it wasn't the one with the camera which is the one I wanted is there any way I can exchange or trade in trade up for anything with this display unit also you're all or google. But I have no she was Google Play to multiple times having same transactions like in a month happening twice for products Google Google products

Upgrade/

nadinemercer82 — Sat, 25 Jun 2022 23:13:19 GMT

Re: Wrong product

Azarco — Wed, 29 Jun 2022 17:22:34 GMT

Hey nadinemercer82,

Thanks for reaching out.

When and where did you purchase your device? If you purchased it from a retail store, you need to coordinate with them for their return and exchange policy. However, if you purchased it from Google Store, you can contact them to assist you with your device.

Hope this helps!

Best,

Alex

Re: Upgrade/

Azarco — Wed, 29 Jun 2022 17:26:15 GMT

Hey nadinemercer82,

We saw your other post so we move your thread to the main one here. We'll continue our conversation there as I'll be locking this thread.

Best,

Alex

Re: Wrong product

Azarco — Sat, 02 Jul 2022 17:43:55 GMT

Hey nadinemercer82,

Still need my help? Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

Thanks,

Alex

Re: Wrong product

Azarco — Sun, 03 Jul 2022 18:25:37 GMT

Hey nadinemercer82,

I haven't heard from you in a while so I'll be locking this thread in 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Kind regards,

Alex