I lost the nest point code

CelisIsrael — Mon, 06 Jan 2025 04:02:48 GMT

I lost my nest point WiFi, how can I connect

Re: I lost the nest point code

maedacortez — Thu, 09 Jan 2025 17:31:42 GMT

Hi CelisIsrael,

Thanks for reaching out. I understand that you've lost the Nest Wifi point; I'm happy to assist you!

Before I can proceed, I need to ask a few questions to understand the situation better.

What is the color of the light on the Wifi device?
Is the "setup" network available on the Wi-Fi connections list?
Have there been any recent changes to your network? For example, a move to a different location, a new Internet Service Provider (ISP), or a new modem or router?
What is the model of your Google Nest Wifi?

I look forward to your response.

Regards,

Manuel