topic Re: I received a wired doorbell secondhand in Home Automation

I received a wired doorbell secondhand

oscarrmartin — Wed, 22 Jun 2022 18:38:09 GMT

I received a wired doorbell secondhand from someone who replaced theirs, however, I was not given the chime connector. How could I get a replacement so the doorbell will work?

Re: I received a wired doorbell secondhand

aatienza — Mon, 27 Jun 2022 22:37:45 GMT

Hey oscarrmartin,

Let's check the warranty of your Nest Doorbell (Wired). Could you fill out this form and let us know once you're done?

Thanks,

Archie

Re: I received a wired doorbell secondhand

oscarrmartin — Tue, 28 Jun 2022 21:58:25 GMT

Already has been checked and is out of warranty. Third party vendors do not sell the chime connector alone and I need a replacement to get the full experience out of my Nest Doorbell (Wired).

Re: I received a wired doorbell secondhand

aatienza — Wed, 29 Jun 2022 23:33:26 GMT

Hey oscarrmartin,

Sorry to hear that. I'd suggest looking to other third-party retailers to purchase a chime connector for your Nest Doorbell. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page https://bit.ly/3h9zod5 for any updates.

Thanks,

Archie

Re: I received a wired doorbell secondhand

SteveT1 — Sun, 03 Jul 2022 03:53:19 GMT

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve