Arming SimpliSafe with Google Home/Nest

A-A-ron88 — Tue, 18 Feb 2025 09:06:20 GMT

Within this past week, when I say, "Hey Google, set Simplisafe to Home," suddenly after years of seamless functioning my Google Home/Nest speakers/displays say, "I'm not sure what level to set the SimpliSafe to, try saying set SimpliSafe to home or set SimpliSafe to away." No matter how many times I repeat myself or how clearly I say it, it keeps repeating that. Yet, when I say away, it arms seamlessly as usual. I have tried literally everything. I rebooted devices. I rebooted my network. I've uninstalled and reinstalled apps. ***I also have tried what was mentioned in a previous forum with unlinking and relinking Simplisafe. That does not fix the issue. Please don't refer me to that forum.*** Someone please help and/or find a way to fix this. Thank you!

Re: Arming SimpliSafe with Google Home/Nest

Rusell — Fri, 21 Feb 2025 22:31:46 GMT

Hi A-A-ron88,

Thank you for reaching out to the community. I understand that the command "Hey Google, set Simplisafe to Home" isn't working properly and it says an error message, even though it worked before. I apologize for any inconvenience this has caused.

To help me find the best solution, I'll need to ask you a few questions:

How many Nest speakers and displays do you have, and which generation are they?
Are you the owner of the home or family member?
Are you able to control the SimpliSafe system through the Google Home app or the SimpliSafe app?

Keep me posted

Best regards,

Rusell.

topic Arming SimpliSafe with Google Home/Nest in Home Automation

Arming SimpliSafe with Google Home/Nest

Re: Arming SimpliSafe with Google Home/Nest