topic Re: Multiple devices shows disconnected from Google home app in Home Automation

Multiple devices shows disconnected from Google home app

Alkghost — Sat, 31 Aug 2024 02:48:50 GMT

All the fans and lights all of a sudden show disconnected on my Google home app. Now I cannot control none of the lights or fans. Anyone have any tips😒

Re: Multiple devices shows disconnected from Google home app

cifuentesj — Wed, 04 Sep 2024 02:17:53 GMT

Hi @Alkghost,

Thanks for reaching out to our community space, and I'm sorry to hear you're running into some trouble with your fan and lights appearing offline on the Google Home app. I'm here to help you figure out what's going on and find a solution together. To assist you further, please provide me with the following information.

Have you experienced any power outages in your area?
When did this issue first start?
Were there any recent changes to your environment, such as a change in Wi-Fi network or relocation of the device?
When you open the Google Home app, did you see an error message on the Google Home app screen?
What is the model of your smartphone?
What are the troubleshooting steps you've already tried?

Thank you for your attention. I await your response.

Sincerely,

Jeremy

Re: Multiple devices shows disconnected from Google home app

Gunshow71 — Fri, 28 Feb 2025 16:15:38 GMT

Jeremy

I have similar issues

No reason for occurrence and will not remain connected.

I reset router

Removed from power supply

No outages

No storms

Re-linked all related apps like Phillips and feit and still will not connect

If I can get a reconnect it drops within 24 hours..All at same time

Router is 10ft from 3 of the devices so no interference and scan shows full connection through att