topic Re: Spotlight and camera install issue: no QR code and it’s asking for 11 or 21 digit code!?!? in Home Automation

Spotlight and camera install issue: no QR code and it’s asking for 11 or 21 digit code!?!?

Ckmdallas — Tue, 26 Nov 2024 00:07:40 GMT

As you can see in the photo, my issue is that the electrician that installed this camera tossed the QR code. And when I go to enter the six digit code manually, the page is asking for a larger digit code that doesn’t exist to my knowledge. I tried the serial

number, and serial number plus six digit code but that didn’t work. Any ideas what I’m doing wrong here?

Re: Spotlight and camera install issue: no QR code and it’s asking for 11 or 21 digit code!?!?

MplsCustomer — Fri, 22 Nov 2024 16:05:41 GMT

@Ckmdallas

Are you on the latest version of the Google Home app?

When you selected "+ Add" in the Google Home app and selected "Device", did you then inadvertently click on "Matter-enabled device" rather than on "Google Nest or partner device"?

Re: Spotlight and camera install issue: no QR code and it’s asking for 11 or 21 digit code!?!?

Ckmdallas — Fri, 22 Nov 2024 21:51:43 GMT

I did matter enabled device and I’ll have to double check my update. I’ll try with Google meet or partner device

Re: Spotlight and camera install issue: no QR code and it’s asking for 11 or 21 digit code!?!?

imaclean78 — Fri, 07 Mar 2025 20:48:23 GMT

Did anyone solve this? Home doesnt support these cameras anylonger? The QR code is invalid according to google home and the add manual option wont accept the 6 digit number thats on the camera?

Do i have two bricks? 😞

Re: Spotlight and camera install issue: no QR code and it’s asking for 11 or 21 digit code!?!?

MplsCustomer — Fri, 07 Mar 2025 21:05:34 GMT

@imaclean78

The previous customer on this thread was mistakenly selecting "Matter-enabled device" rather than "Google Nest or partner device".

Re: Spotlight and camera install issue: no QR code and it’s asking for 11 or 21 digit code!?!?

Yegx — Fri, 04 Apr 2025 03:10:48 GMT

The Google nest or button does a automatic Wi-Fi Bluetooth search it doesn’t allow you to enter a QR code so back to square one no result because only the matter enable device option allows you to enter QR code. Which has the poster has mentioned won’t allow a six digit code.