topic Re: Presence Sensing notifications for Home/Away in Home Automation

Presence Sensing notifications for Home/Away

Hysteriapyro — Fri, 01 Jul 2022 13:36:44 GMT

I have just set up 2 Google indoor nest cameras( wired) and have Presence Sensing setup for Home and Away routines.

The cameras are switching on when we are away and back off when we are home but we aren't getting alerts to our phones/Home app to say some is "Home" or "away". If i check the status in home app I see if home/away but its handy to know when other members of household arrive home etc.

How do I set it up to get notified that the status is Home or away?

Thanks

Re: Presence Sensing notifications for Home/Away

Brad — Tue, 05 Jul 2022 16:02:20 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

Best Regards,
Brad

Re: Presence Sensing notifications for Home/Away

Hysteriapyro — Tue, 05 Jul 2022 16:02:54 GMT

Yes I do.

Thanks

Re: Presence Sensing notifications for Home/Away

Brad — Tue, 05 Jul 2022 16:10:51 GMT

@Hysteriapyro

Home + Away settings are based on your phones location. There are no specific notifications for what you're looking for. I would say that the camera will go on or off depending on if y'all are home or not, so you could go look at tho settings to make sure. You can learn more here.

Best regards,

Brad

Re: Presence Sensing notifications for Home/Away

Brad — Fri, 08 Jul 2022 16:15:50 GMT

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

Re: Presence Sensing notifications for Home/Away

aatienza — Tue, 12 Jul 2022 05:19:13 GMT

Hey Hysteriapyro,

Appreciate the help, Brad. I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Thanks,

Archie

Re: Presence Sensing notifications for Home/Away

Hysteriapyro — Tue, 12 Jul 2022 05:53:18 GMT

Just seems strange that the Google home/nest aware has the geo location ability as it will switch on/off a camera but then can't use that call to show notification in the Home app as per motion etc

Re: Presence Sensing notifications for Home/Away

aatienza — Wed, 13 Jul 2022 22:21:14 GMT

Hey Hysteriapyro,

We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page https://bit.ly/3h9zod5 for any updates.

Check out this link on how to file feedback.

Thanks,

Archie

Re: Presence Sensing notifications for Home/Away

SteveT1 — Sun, 17 Jul 2022 01:39:45 GMT

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve