Appli nest thermostat learning

Fuji1 — Mon, 14 Apr 2025 09:50:46 GMT

Bonjour

chez moi absent ne fonctionne plus automatiquement

apparemment le thermostat fait le job

mais application Nest sur mon iPhone

ne le fait pas ? Affiche faux ?

reinitialisé le thermostat, reinstallé l’appli Nest

plusieurs fois rien n’y fait

wifi ok, position de mon iPhone Ok

Merci

Re: Appli nest thermostat learning

JuanCH — Fri, 18 Apr 2025 00:33:48 GMT

Hi Fuji1,

Thanks for reaching out to the community! I understand the Home/Away Assist feature no longer works automatically on your Nest app. I appreciate that you reset your Nest thermostat device and reinstalled the Nest app. I know how difficult it is when a feature you rely on, like the 'Home/Away Assist,' stops working. Let's work together to find a solution! To gather some more details, I'd like to ask the following questions:

What's your Nest thermostat device model? Please check out the following link for your reference: How to tell which Nest thermostat you have
When did you first notice this inconvenience?
Do you have multiple devices signed into the same Nest account?

Please let me know if you have any other information; that would be helpful.

Best regards,
Juan

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Appli nest thermostat learning

Re: Appli nest thermostat learning