topic Re: Wi-Fi help in Home Automation

Wi-Fi help

DJGVB32980 — Fri, 08 Jul 2022 02:59:14 GMT

Nest thermostat won’t connect to my Wi-Fi

Nest thermostat and Astound/Wave wifi

been Days since power outage.
wifi working on everything els

Re: Wi-Fi help

DJGVB32980 — Fri, 08 Jul 2022 03:01:03 GMT

I’ve follow instructions on thermostat but says can’t find network

Re: Wi-Fi help

EdwardT — Tue, 12 Jul 2022 22:52:34 GMT

Hi DJGVB32980,

Thanks for reaching out. I'm sorry to hear that you're having an issue with connecting your Nest Thermostat to your WIfi. I'd love to know more about this and I have a few questions:

Are you getting any message when it can't find your network?
Have you tried putting in the network name and password manually?

Looking forward to your response.

Thanks,

Edward

Re: Wi-Fi help

MelbaDT — Sat, 16 Jul 2022 00:38:06 GMT

Hey there,

Checking back in — how's your thermostat now? Have you managed to connect it successfully to your WiFi network?

Best,

Melba

Re: Wi-Fi help

EdwardT — Mon, 18 Jul 2022 16:05:21 GMT

Hi DJGVB32980,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward