topic Re: Devices offline in Home Automation

Devices offline

a55k1ck3r — Mon, 01 Sep 2025 12:06:03 GMT

Some lights as well as the blinds are marked offline in Home app although they are all online and can be controlled from Tuya app directly.

I have tried to unlink Tuya several times and even reconnected the devices. Home app just doesn't recognise them as online

Re: Devices offline

tajennifer — Thu, 04 Sep 2025 23:51:42 GMT

Hi a55k1ck3r,

Thanks for posting. I'm sorry to hear about the situation that you are experiencing with some of your lights, which are showing offline on the Google Home app. I understand that this must be concerning since you can continue controlling them from the Tuya app. I appreciate the steps you take to solve the situation. Currently, after all the steps you tried, including unlinking Tuya several times and even reconnecting the devices. I kindly suggest you contact the manufacturer for further assistance.

Regards,
Jenny

Re: Devices offline

elsworth1983 — Tue, 09 Sep 2025 21:14:55 GMT

Meross is the same in Google home I contacted Meross and no else has the issue.

In Gh they show offline but go to Meross app there online

Seems to be Google a screwing things up even more

Re: Devices offline

a55k1ck3r — Tue, 09 Sep 2025 21:55:26 GMT

I have so many issues all the time. All other devices are online, but nest has issues and says to try again later . One of my homes is marked offline all the time although home app is acrivating devices at the same time..

The complete system is just terrible.

Re: Devices offline

elsworth1983 — Tue, 09 Sep 2025 22:06:44 GMT

And just like that, I have 8 devices with them

OS LIG

Merkury Smart

No compatible devices were found in your Meross account

You may need to set up these devices with Meross first. If you have already set up devices, they may not support Google Home. In other cases, devices may not be available due to a temporary error. Please wait a few minutes and try again