topic Re: I used to have “ full history “ of recordings, now I don’t: what do I do? Thank you in Home Automation

I used to have “ full history “ of recordings, now I don’t: what do I do? Thank you

Mbw1207 — Sat, 16 Jul 2022 15:12:01 GMT

Re: I used to have “ full history “ of recordings, now I don’t: what do I do? Thank you

aatienza — Thu, 21 Jul 2022 00:48:07 GMT

Hey Mbw1207,

I’m sorry you’re having trouble with this. No worries, we'll check this out. Did you make any changes to your device? Also, do you have an active Nest Aware subscription?

Thanks,

Archie

Re: I used to have “ full history “ of recordings, now I don’t: what do I do? Thank you

SteveT1 — Mon, 25 Jul 2022 10:07:48 GMT

Hi folks,

I appreciate the help @archie. Checking in to see if you have further concerns about your recordings? Feel free to update this thread, and we're happy to assist you further.

Thanks,
Steve

Re: I used to have “ full history “ of recordings, now I don’t: what do I do? Thank you

SteveT1 — Tue, 26 Jul 2022 10:59:21 GMT

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve