topic Re: Nanoleaf not linking in Home Automation

Nanoleaf not linking

Jp0286 — Wed, 27 Jul 2022 10:45:30 GMT

I am trying to add my nanoleaf back to the google home app and when i search up “nanoleaf” and tap on it, it asks for permission, I agree, after that it closed and said “account linked” before saying after 10 seconds after that, “Account linked” my light was not on there and when i go back into the “works with google” section, it is not linked.

Any way to fix?

Re: Nanoleaf not linking

David_K — Sun, 31 Jul 2022 15:40:42 GMT

Have you tried these steps?

https://helpdesk.nanoleaf.me/en-US/how-to-connect-a-google-nest-device-to-your-lights-with-seamless-setup-15599

Re: Nanoleaf not linking

Azarco — Tue, 02 Aug 2022 17:52:56 GMT

Hey Jp0286,

I appreciate the assistance, davidking.

Did the shared link above help? If not, make sure your Nanoleaf devices are working on its native app. Uninstall and reinstall your Google Home app. Also, try saying "OK Google, sync my devices.

Let us know how it goes.

Best,

Alex

Re: Nanoleaf not linking

Princesss — Tue, 09 Aug 2022 00:54:12 GMT

Hi Jp0286,

We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Nanoleaf not linking

Princesss — Wed, 10 Aug 2022 01:47:41 GMT

Hi Jp0286,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Best,

Princess