topic Re: Video history in Home Automation

Video history

DAW — Mon, 01 Aug 2022 01:49:59 GMT

Does anyone know if NEST can retrieve video history from 7 or 8 months ago ?

Re: Video history

Andhanni — Mon, 01 Aug 2022 03:45:47 GMT

It is my understanding that the system is abt 30 days give or take. Unless you have an offline system or a cloud server like a GCP (Google) Storage Bucket, designed to hold longer.

Re: Video history

Brad — Thu, 04 Aug 2022 17:25:24 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I would love to look into this for you. Depending on the subscription you have for Nest Aware, it will generally only be 30 days worth of footage. Nothing past that is saved. You can learn more about Nest Aware here.

Best Regards,
Brad

Re: Video history

aatienza — Mon, 08 Aug 2022 22:58:34 GMT

Hey folks,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Brad.

Thanks,

Archie

Re: Video history

aatienza — Wed, 10 Aug 2022 01:56:02 GMT

Hey folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie