topic Re: I say "OK Google" to my Android phone and a Google Nest on the other side of the house in Home Automation

I say "OK Google" to my Android phone and a Google Nest on the other side of the house responds.

Jeff6S — Thu, 21 Jul 2022 13:00:57 GMT

This is particularly problematic if I tell it to make a phone call.

How can I configure things so my phone does not propagate the command to other devices?

Re: I say "OK Google" to my Android phone and a Google Nest on the other side of the house responds.

Azarco — Sun, 24 Jul 2022 17:48:48 GMT

Hey Jeff6S,

If Google Assistant detects something that sounds similar to “Hey Google” or “OK Google,” it may accidentally activate your devices. To prevent your Google Nest speaker from responding, you can adjust its sensitivity. Here's how:

Make sure the customer's mobile device is connected to the same Wi-Fi or linked to the same account as the speaker or display.
Open the Google Home app.
Tap the device card of the preferred speaker or display.
At the top right, tap Settings > Audio > “Hey Google” sensitivity.
Use the slider to raise or lower the device's sensitivity to make it more or less responsive to "Hey Google".

Hope this helps!

Thanks,

Alex

Re: I say "OK Google" to my Android phone and a Google Nest on the other side of the house responds.

Azarco — Wed, 27 Jul 2022 18:03:16 GMT

Hey Jeff6S,

Checking back in to see if the troubleshooting steps shared help. Let us know by updating this thread, and the community will be happy to lend a hand.

Best,

Alex

Re: I say "OK Google" to my Android phone and a Google Nest on the other side of the house

Jeff6S — Thu, 28 Jul 2022 20:58:01 GMT

I have made those adjustments. Will try in different areas to see if behavior has changed.

Re: I say "OK Google" to my Android phone and a Google Nest on the other side of the house

Princesss — Fri, 29 Jul 2022 02:16:47 GMT

Hi Jeff6S,

Thanks for responding. I'll keep this thread open and let us know as soon as you try it on different areas so we can check further what are the next steps that we can try.

Best,

Princess

Re: I say "OK Google" to my Android phone and a Google Nest on the other side of the house

Azarco — Mon, 01 Aug 2022 18:04:32 GMT

Hey Jeff6S,

We wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Alex

Re: I say "OK Google" to my Android phone and a Google Nest on the other side of the house

Jeff6S — Tue, 02 Aug 2022 15:42:32 GMT

Seemed to help, I'll post back if problems pop up. Thank you!

Re: I say "OK Google" to my Android phone and a Google Nest on the other side of the house

Azarco — Tue, 02 Aug 2022 16:43:15 GMT

Hey Jeff6S,

I'm glad to hear that! Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

Best,

Alex

Re: I say "OK Google" to my Android phone and a Google Nest on the other side of the house responds.

Princesss — Fri, 05 Aug 2022 22:49:49 GMT

Hi Jeff6S,

Since this has been resolved, I'll consider this post as complete and will lock the thread in 24 hours. Feel free to start a new one if you need assistance with your Google Nest devices and we'd gladly help.

Cheers,

Princess