topic Re: Help nothing works in Home Automation

Help nothing works

Daddyking — Fri, 23 Jan 2026 21:30:46 GMT

About two months ago I accidentally removed my Google account from my Google Home so basically what it did was reset all of my cameras at the same time back to factory settings and pretty much delete my account because if it didn’t exist.
I don’t know why I did this, but it did.

I had nine different emails attached to my Google Home account and I was trying to reduce it down to the same one that I needed.

by mistake I removed all of them.

now like I mentioned above all the products have been factory reset.

it will not go past these supplementary acknowledgment info Page accepting terms.
it says after trying every time that it gets timed out and has to retry and then it just never goes any further than that when I’m trying to add a device or change anything.

the only things that are still attached are my lightbulbs and my air-conditioning.

my cameras and my hub systems do not work.

what to do?

I have used different cameras recently and they all connect just fine. but not my Google Home cameras

help

Re: Help nothing works

KevinGR — Wed, 04 Feb 2026 02:21:40 GMT

Hi @Daddyking,

Thank you for reaching out. I’m sorry to hear you're having trouble reconnecting your Nest cameras and smart devices after your account was removed. I know how frustrating it is to get stuck on the terms and acknowledgments screen. I appreciate the steps you’ve already taken, and I’m happy to help you resolve this.

To gather the necessary information, please answer the following questions:

What model of Nest Cameras do you have? The following article might be helpful: Technical specs for Nest cameras and doorbells.
What color is the light on the front of your cameras when you try to connect them?
Have you tried any troubleshooting steps on the cameras themselves?

I'll be waiting for your reply.

Best regards,

Kevin.

Re: Help nothing works

benkorton33 — Tue, 03 Feb 2026 18:08:19 GMT

@Daddyking wrote:
About two months ago I accidentally removed my Google account from my Google Home so basically what it did was reset all of my cameras at the same time back to factory settings and pretty much delete my account because if it didn’t exist.
I don’t know why I did this, but it did.
I had nine different emails attached to my Google Home account and I was trying to reduce it down to the same one that I needed.
by mistake I removed all of them.

now like I mentioned above all the products have been factory reset.
it will not go past these supplementary acknowledgment info Page accepting terms. It honestly feels a bit like starting a Toca Boca ios game over and getting stuck on the intro screen you know everything should work once setup is complete, but you can’t get past that first step.
it says after trying every time that it gets timed out and has to retry and then it just never goes any further than that when I’m trying to add a device or change anything.
the only things that are still attached are my lightbulbs and my air-conditioning.
my cameras and my hub systems do not work.
what to do?
I have used different cameras recently and they all connect just fine. but not my Google Home cameras
help

I’m also running into the same issue and it’s been really frustrating. I accidentally removed accounts from Google Home as well, and it caused several of my devices to reset and become unusable. Just like you, my cameras and hubs get stuck on the terms/acknowledgement screen and eventually time out no matter how many times I retry. Other smart devices still work, but the Google Home cameras refuse to reconnect. I’ve tried different phones, networks, and even newer cameras with no luck. It really feels like the account removal broke something on Google’s side. Hoping someone here has found a fix or that Google support can clarify what to do next.

Re: Help nothing works

KevinGR — Tue, 03 Feb 2026 22:54:03 GMT

Hi @benkorton33,

Thank you for posting in the community. I’m sorry to hear you’re having trouble connecting your Nest Cameras and other smart devices, particularly after your account was accidentally removed from the Google Home app. I understand how frustrating this is, especially since the reconnection process is getting stuck on the terms and acknowledgements. I appreciate the effort you’ve put in so far and am happy to help.

To help me look into this, could you please provide the details I requested above?

I'll be waiting for your reply.

Best regards,

Kevin.