topic Re: Cannot log onto Nest website in Home Automation

Cannot log onto Nest website

TheTFreezy — Fri, 10 Oct 2025 21:38:55 GMT

My companies camera set up is on Nest, however since the changeover to google home I am unable to log into nest on chrome. It shows the "Sign in with Google" I press that, select the account and it starts to load like normal, blue home with a circle, and then the page goes white and the "Sign in with google" button appears again. I have tried on 3 different devices, I have messaged google support and they told me that it may be an issue with nest. I tried to view on google home and it tells me that I have to transfer my devices to google home to be able to view the history, however I have lost all of the footage on the nest browser and am unable to obtain it.

I have tried unlinking and relinking the nest app with google, I have tried clearing cookies, like I said on 3 devices. Nothing is working and i have a client demanding camera footage from an incident. Does anyone have any advice?

Re: Cannot log onto Nest website

MplsCustomer — Sat, 11 Oct 2025 14:36:56 GMT

@TheTFreezy

I've seen several posts in this forum indicating that this looping back to the "Sign on with Google" option occurs when you do not have cookies allowed for nest.com and google.com. In Firefox, I have those two URLs configured to always allow cookies for both http and https.

Re: Cannot log onto Nest website

ByronP — Tue, 14 Oct 2025 17:34:07 GMT

Hi TheTFreezy,

Thank you for posting in the community. I see you’re having trouble accessing your Nest account on your Chrome browser after you migrate the account to Google. I understand how frustrating this can be, since you want the video history for a client request. I appreciate all the detailed information; the troubleshooting steps you’ve already taken and for your assistance, @MplsCustomer. I’m here to help.

To further assist you, please respond to the following questions:

What is the make and model of your computer?
What is the operating system of your computer?
What is the web version of the browser you use?
Is this a personal or business computer?
Are there any installed antivirus, security, or firewall software?

Please keep me posted on your findings.

Regards,

Byron

Re: Cannot log onto Nest website

lilyjhine — Fri, 21 Nov 2025 18:57:00 GMT

If you cannot log onto the Nest website, the issue may stem from a temporary server outage, incorrect login details, or a browser-related problem. Start by double-checking your username and password, then try resetting your credentials if needed. Clearing your browser’s cache, switching to another browser, or using incognito mode can also help resolve login errors.

Re: Cannot log onto Nest website

Ausytes3 — Tue, 02 Dec 2025 18:07:56 GMT

My website didnt load too

Re: Cannot log onto Nest website

Steve74 — Fri, 06 Feb 2026 20:56:40 GMT

Many users try to access Nest with the wrong credentials, especially after Google migrated Nest accounts—if you previously used a Nest login to, you may now need to sign in using your Google account instead. Clearing your browser cache, disabling extensions (like ad blockers), or trying a different browser or private window can also help.

Re: Cannot log onto Nest website

seradox65 — Fri, 03 Apr 2026 15:51:28 GMT

That sounds like a login issue between Nest and Google accounts after migration. Try using incognito mode or a different browser and turn off any extensions or VPN. Also make sure you are signing in with the correct Google account linked to Nest. If footage is missing after migration, you may need to contact support for escalation.