Audio plays on wrong speaker

David_H — Mon, 25 Jul 2022 09:53:30 GMT

Audio for routines is playing out of the incorrect speaker despite the correct speaker being selected in the routine setup.

I've got a nest hub in the kitchen and a nest mini in a bedroom. I have a weekday routine that runs at 8:45 every morning. It was working fine. I took some time off so I turned the routine off so that it wouldn't wake me up.

I reactivated the routine, and the audio is now coming out of the kitchen speaker when it should come out of the bedroom speaker.

In the option for "run this routine on," the bedroom speaker is selected. I figured I would jiggle the handle a little bit, so I edited the routine: selected the kitchen speaker then saved the routine; then I went back into the routine and changed it back to the bedroom speaker.

Audio is still playing out of the kitchen speaker.

I know that the bedroom speaker is set up correctly because it responds to commands, and if I choose the broadcast option and broadcast to the entire house audio comes out of both speakers as expected.

I also tried creating a speaker group. I placed both the kitchen speaker and the bedroom speaker in the group. I assigned the group to the routine. When the routine runs, audio comes out of the kitchen only.

Things that aren't a solution: I saw an older post that mentioned a somewhat similar situation, and that user fixed it by creating a custom routine for this rather than using a built-in routine. If there is a bug in the built-in routines that is causing audio to play on the wrong speaker, we should be able to delete the routine. But built-in routines can't be deleted despite users not actually using them.

I would appreciate any assistance or ideas you folks have. Thanks!

Re: Audio plays on wrong speaker

Azarco — Sun, 31 Jul 2022 22:17:58 GMT

Hey David_H,

We're sorry for the trouble this may have caused you — let's check this out.

When did it start happening? Is happening even if you interchange your Google Nest Hub and Google Nest Mini? Could you try resetting your device to its default settings?

Let us know how it goes.

Thanks,

Alex

Re: Audio plays on wrong speaker

Azarco — Wed, 03 Aug 2022 22:49:07 GMT

Hey David_H,

Checking back in — did resetting your Google Nest device help? Let us know, we'd love to assist.

Best,

Alex

Re: Audio plays on wrong speaker

Princesss — Tue, 09 Aug 2022 02:41:48 GMT

Hi David_H,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Best,

Princess

topic Re: Audio plays on wrong speaker in Home Automation

Audio plays on wrong speaker

Re: Audio plays on wrong speaker

Re: Audio plays on wrong speaker

Re: Audio plays on wrong speaker