topic Re: Reset a Nest thermostat remotely in Home Automation

Reset a Nest thermostat remotely

Boxere — Thu, 25 Aug 2022 22:57:27 GMT

After changing my home internet provider we had to reconnect the nest to the internet and I had my property manager do it since I'm out of state for the year. My property manager assures me that the nest says it's online but when I open my Nest app it says my thermostat is offline and can't communicate. I suspect the schedule is running wild or is in manual mode, because I have received very high utility bills the past few months.

Any advice on what I can do remotely from out of state to reset or otherwise reconnect via my Android app?

Thanks in advance

Re: Reset a Nest thermostat remotely

David_K — Sat, 03 Sep 2022 12:56:48 GMT

You need to be physically with the thermostat to do almost all of the troubleshooting unfortunately:

https://support.google.com/googlenest/answer/9243422

Re: Reset a Nest thermostat remotely

JenniferV — Tue, 06 Sep 2022 05:25:29 GMT

Hi folks,

Thanks for answering, davidking.

Boxere, hope that answered your question. Feel free to reach back if you still have other questions and concerns.

Regards,

Jennifer

Re: Reset a Nest thermostat remotely

JenniferV — Fri, 09 Sep 2022 06:41:43 GMT

Hello Boxere,

I wanted to check if you still need help. Don't hesitate to reach back if you do.

Best,

Jennifer

Re: Reset a Nest thermostat remotely

JenniferV — Sat, 10 Sep 2022 23:40:51 GMT

Hey there,

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer