topic Re: Grid connect devices offline in Google home in Home Automation

Grid connect devices offline in Google home

Mouses — Sat, 10 Sep 2022 00:01:48 GMT

A guy called Aaron posted here about 3 months ago with the same problem I encountered this morning. He didn’t seem to be able to get his problem resolved before the thread was locked, and to be honest I thought that wasn’t helpful at all.

I just wanted to post here that I woke up this morning to Google assistant telling me that it couldn’t reach Grid Connect and through a couple of mins of trying different things I found that going into Grid Connect Settings in the app for iOS, scrolling to the bottom where there’s Third Party Voice settings, selecting Google assistant and tapping “Re-Login” immediately re-establish the connection in Google assistant. Save me having to uninstall and reinstall over 30 different lights etc.

Re: Grid connect devices offline in Google home

Mouses — Sat, 10 Sep 2022 00:02:51 GMT

@AaronA

Re: Grid connect devices offline in Google home

AaronA — Sun, 11 Sep 2022 22:35:16 GMT

Thanks for the heads up tried it but no change. it only seems to be the one device that doesn't work. Kudos

Re: Grid connect devices offline in Google home

Mouses — Mon, 12 Sep 2022 11:02:37 GMT

Ah sorry to hear it didn’t work for you.

Re: Grid connect devices offline in Google home

Jake — Wed, 05 Oct 2022 16:53:55 GMT

Hey there,

Sorry for the late reply. I wanted to follow up and see I could be of any help. Do you mind me asking if you could please provide more details on the issue. Please let me know, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Grid connect devices offline in Google home

Princesss — Mon, 10 Oct 2022 16:49:04 GMT

Hi there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Grid connect devices offline in Google home

Princesss — Tue, 11 Oct 2022 17:18:38 GMT

Hello there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Best,

Princess