topic Can't link tuya app to google home app. It was linked and now it doesn't. in Home Automation

Can't link tuya app to google home app. It was linked and now it doesn't.

Krembo — Sat, 15 Oct 2022 09:03:09 GMT

I've been using Tuya app with Google home for about 4 years with no problems. Since yesterday all my devices are offline in the home app although they works perfectly with Tuya. Other devices I have that works with Smart life and ewelink works fine in the google home app. Did google decide to ban out Tuya smart app?

Re: Can't link tuya app to google home app. It was linked and now it doesn't.

Juni — Tue, 18 Oct 2022 17:32:09 GMT

Hi Krembo,

I know how it feels when something isn’t working as it should, let’s get this resolved. Try to unlink and relink Tuya from your Google home app and see if it will make a difference. Here is a helpful link for you.

Keep me posted.

Best,

Juni

Re: Can't link tuya app to google home app. It was linked and now it doesn't.

Juni — Fri, 21 Oct 2022 18:47:41 GMT

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.

Regards,

Juni

Re: Can't link tuya app to google home app. It was linked and now it doesn't.

Juni — Sun, 23 Oct 2022 20:45:26 GMT

Hello there Krembo,

We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Juni