topic Re: Feit Smart Bulbs in Home Automation

Feit Smart Bulbs

TFOX48 — Wed, 14 Sep 2022 18:34:44 GMT

My Feit Smart bulbs recently desynced from my Google home and after syncing them they no longer function as color change smart bulbs from the Home app and Google assistant.

Re: Feit Smart Bulbs

Azarco — Mon, 19 Sep 2022 21:10:44 GMT

Hey TFOX48,

Thanks for reaching out. Let's find out why you can't change color of your smart bulbs.

Could you give these steps a try:

Reinstall your Google Home and Feit app.
Re-link your Feit account from your Google Home app.
Reboot your smart bulb, Google Home and router to refresh the connection.

Let us know if that helps.

Best,

Alex

Re: Feit Smart Bulbs

Jake — Fri, 23 Sep 2022 17:07:21 GMT

Hey TFOX48,

I wanted to check in and see if you managed to see Alex's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Re: Feit Smart Bulbs

TFOX48 — Fri, 23 Sep 2022 17:35:54 GMT

I have tried all of these options and it continues to connect without color change or dimming features.

Re: Feit Smart Bulbs

TFOX48 — Sun, 09 Oct 2022 23:38:36 GMT

This continues to be an issue.

My bulbs will not connect as color change smart bulbs. They had this functionality but now they do not

Re: Feit Smart Bulbs

Dan_A — Tue, 11 Oct 2022 19:17:40 GMT

Hey everyone,

Thanks for the help, @Azarco and @Jake.

@TFOX48, we appreciate your patience and sorry for the delay. URL portal used to link partners in the Google Home app is managed by the partner themselves. Concerns encountered when linking a partner (home control) should be directed to that home automation partner for support. Partners are expected to support the integration of their products with Google Nest and Home devices.

Give these steps a try:

Android:
1. Clear the cache of google app (G)
2. Disable google app on phone settings
3. Restart phone and enable google
4. Launch google Home app and link app again
iOS:
1. Settings > Safari > Clear History and Website Data
2. Use a different browser
3. Then link the smart service

Let me know how it goes.

Regards,

Dan

Re: Feit Smart Bulbs

TFOX48 — Tue, 11 Oct 2022 22:26:43 GMT

To clarify:

The device links to the Home App but without the correct functionality.

The device operates correctly within the third party app.

Re: Feit Smart Bulbs

TFOX48 — Wed, 12 Oct 2022 15:49:44 GMT

The suggested iOS steps did not resolve the issue.

@Dan_A

Re: Feit Smart Bulbs

Dan_A — Thu, 13 Oct 2022 15:37:23 GMT

Hi TFOX48,

Thank you for trying.

Since you’ve tried the given steps, let’s now factory reset your Google Home/Nest device. It will revert your device back to its default and original settings, in which you need to set it back up. Click this link Factory reset Google Nest or Home speakers or displays.

Tell me how it goes.

Best,

Dan

Re: Feit Smart Bulbs

Princesss — Mon, 17 Oct 2022 15:20:50 GMT

Hi there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Feit Smart Bulbs

TFOX48 — Tue, 18 Oct 2022 05:00:39 GMT

I have seen the response and am a bit remiss that there is no better way to attempt to resolve the issues I’m encountering beyond a factory reset.

Using this product has been a let down and generally a poor experience overall.

Re: Feit Smart Bulbs

polarbear1941 — Fri, 21 Oct 2022 05:36:46 GMT

I feel your frustrations.. All of a sudden G tells me that my lights DO NOT have that capability. This Happened once before and I changed the app., I bought feit lights from Costco and used that app to set it all up. 6 plus months go by and had to switch apps to smartlife i found out its the same company. We may have to switch apps again 😞

Re: Feit Smart Bulbs

Taye — Fri, 21 Oct 2022 16:41:02 GMT

This problem started with my Google Home app yesterday when I switch my Google Mesh router from a Xfinity Modem to a ATT Fiber modem. When I went to change the color all the color options were gone from my Feit color bulbs which had been there and working for over a year.

Re: Feit Smart Bulbs

Taye — Fri, 21 Oct 2022 17:09:00 GMT

The issue is only with the smart bulbs ; the smart strip lights from FIET still have the color option in Google Home.

Re: Feit Smart Bulbs

dde11 — Fri, 21 Oct 2022 19:34:09 GMT

The exact same thing happened to me yesterday after moving my Nest thermostat to a different network, which seems unnecessarily convoluted, too.

55 Feit lights, that have worked for over a year, are unable to change color. All other functionality remains, however. I too am on a Google Mesh system. Maybe I should go back to my D-Link tri-channel router?

Re: Feit Smart Bulbs

Taye — Fri, 21 Oct 2022 19:48:06 GMT

I used the Google Assistant to change the bulb colors daily. I hate that it just quit working. I'll move back to the prior modem this weekend to give it a test and see if it comes back. I'll keep you posted.

Re: Feit Smart Bulbs

paulsj — Sat, 22 Oct 2022 04:00:55 GMT

This issue just happened to me with 16 Feit smart bulbs... very disappointing. Do I really have to factory reset my Google homes are rebuild everything from scratch? Does that even fix the issues? Already tried re-pairing to Feit app, re-connecting feit to Google, and just about everything else short of factory resetting Google home.

Re: Feit Smart Bulbs

Ronknight — Sat, 22 Oct 2022 05:04:37 GMT

Please help us resolve this immediately.

Re: Feit Smart Bulbs

luckybendover — Sat, 22 Oct 2022 06:51:07 GMT

Yeah, it seems like everyone is experiencing this too. I can’t change my feit light’s colors on the google home app. This problem only occured TODAY 10/21/22 and it seems like other people have this issue as well. My lights were wokring out fine with the app and my google home devices. It must be a bug.

Re: Feit Smart Bulbs

Joelioli — Sat, 22 Oct 2022 09:35:48 GMT

I'm experiencing the same thing. 4 out of 7 smart bulbs no longer super color functionality with google as of yesterday. This came conspicuously after linking about a dozen new bulbs to test before giving as gifts. My theory was I added too many lights which somehow overloaded something, but I don't know.

I'm going to try deleting all lights and creating a new feit account from scratch and linking that to Google. I'll report back with findings.

I'd anyone finds a solution I'm all ears.