topic Re: colour change option missing from Tuya based lights in Home Automation

colour change option missing from Tuya based lights

u152422188 — Sat, 22 Oct 2022 05:45:35 GMT

colour options for my Tuya based lights disappeared yesterday with Mutiple report in r/googlehome, is anyone else having this issue?

Re: colour change option missing from Tuya based lights

Doomba99 — Sat, 22 Oct 2022 06:21:26 GMT

The same happened to me last night with my energiser smart bulbs

Re: colour change option missing from Tuya based lights

ScottCal — Sat, 22 Oct 2022 06:52:26 GMT

The same has happened to me with my TuyaSmart lights (4) and one Vocolonc light. The color option was gone briefly a day or two ago, and tonight gone from Google Home on both my Android devices.

Re: colour change option missing from Tuya based lights

ScottCal — Sun, 23 Oct 2022 01:53:02 GMT

A couple of people above have posted the same today. Something's obviously wrong with the app. Hopefully Google sees these posts and issues a fix.

Re: colour change option missing from Tuya based lights

amitch — Mon, 24 Oct 2022 04:45:48 GMT

Having the same issue with Arlec lights as well.

Re: colour change option missing from Tuya based lights

GreySkull — Mon, 24 Oct 2022 09:38:34 GMT

Same here for the last 48 hours.

Re: colour change option missing from Tuya based lights

Um3X — Mon, 24 Oct 2022 17:43:58 GMT

Any solution so far?

Re: colour change option missing from Tuya based lights

ScottCal — Mon, 24 Oct 2022 17:58:05 GMT

As of late last night, colors did not show up. Does Google monitor this forum? If so, hopefully they're dealing with it. If not, our best bet might be to write to the companies that sell the light bulbs and let them know about the situation. Feedback from them is probably better than feedback from us on Google.

Re: colour change option missing from Tuya based lights

Diem — Mon, 24 Oct 2022 19:25:57 GMT

Same for me, tuya bulbs without color on Google Home.

(For this lamps colours are working with Alexa)

Re: colour change option missing from Tuya based lights

Barnzey50 — Tue, 25 Oct 2022 13:40:54 GMT

Colour options have disappeared from all my bulb options on the app connected with Smart Life and they won't come back no matter what I do. What has happened Google?

Re: colour change option missing from Tuya based lights

amitch — Tue, 25 Oct 2022 21:33:54 GMT

I contacted Google support and they were aware of the issue and were putting out a fix. I’ve just opened my Home app and the option has now been restored. Quickly fixed I suppose

Re: colour change option missing from Tuya based lights

ScottCal — Tue, 25 Oct 2022 21:46:29 GMT

Thanks! The option isn't back in my Google Home yet. Maybe my tablet needs to update the app. Thanks for contacting Google!

Re: colour change option missing from Tuya based lights

amitch — Tue, 25 Oct 2022 21:50:53 GMT

Yeah give it 24-48hrs and saying “Hey Google, sync my devices” on either the app or your Nest might do the trick!

Re: colour change option missing from Tuya based lights

ScottCal — Tue, 25 Oct 2022 21:54:40 GMT

This may sound paranoid, but I have voice disabled on all my devices. I link them manually—I'll try it again and relink them tonight. Thanks!

Re: colour change option missing from Tuya based lights

Doomba99 — Wed, 26 Oct 2022 01:45:37 GMT

Just tried “sync my devices” from the app and it’s all been restored. Amazing!

Re: colour change option missing from Tuya based lights

Russmcf — Wed, 26 Oct 2022 06:58:46 GMT

Yep... Happened last week. 😕

Re: colour change option missing from Tuya based lights

ScottCal — Wed, 26 Oct 2022 19:03:33 GMT

My color (or colour for my British friends) option has returned!

Re: colour change option missing from Tuya based lights

Diem — Wed, 26 Oct 2022 19:46:00 GMT

It works: 2 times "sync devices" and some hours fix the problem.

Thanks all.

Re: colour change option missing from Tuya based lights

Aprgradtwothree — Thu, 27 Oct 2022 07:08:17 GMT

I'm having the same problem. It's pretty annoying.

Re: colour change option missing from Tuya based lights

Mlabrador — Fri, 04 Nov 2022 22:28:52 GMT

Hi everyone,

Thanks for posting and apologies for the late response. I would like to check with everyone if you are still unable to control your smart lights on the Google Home app?

Best,

Nikki