topic Re: Multiple Accounts need to be reduced to one. in Home Automation

Multiple Accounts need to be reduced to one.

TonySperatos — Thu, 27 Oct 2022 12:51:16 GMT

Over the years we've purchased several cameras and the like. They've been set up on three different personal accounts. How can I reset everything and start over on a single account?

Re: Multiple Accounts need to be reduced to one.

RXShorty — Thu, 27 Oct 2022 13:02:48 GMT

Hi @TonySperatos

To change accounts on Nest products, you need to factory reset the devices and set them up accordingly.
So that is a bit of work to do so.

Maybe inviting each other to the Nest/Home family is a workaround? 🙂
Some more information.

Re: Multiple Accounts need to be reduced to one.

MplsCustomer — Thu, 27 Oct 2022 16:06:40 GMT

@TonySperatos

Before doing a factory reset, you'll need to remove the Google Nest devices you intend to move from the Google Nest app or the Google Home app, as appropriate, while logged on to the separate accounts. Then do a factory reset. Then reinstall them using the Google account you want to use going forward. The process would be similar to the moving process documented in the link below:

https://support.google.com/googlenest/answer/11151047?hl=en

If you keep your existing accounts and invite each other to each other's Google Nest households, keep in mind you can't do things like "Visitor announcements" across accounts, and you'll need separate Nest Aware subscriptions.

Re: Multiple Accounts need to be reduced to one.

Juni — Wed, 02 Nov 2022 16:32:29 GMT

Hi folks,

@RXShorty and @MplsCustomer, thanks for the help.

@TonySperatos, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.

Thanks,

Juni

Re: Multiple Accounts need to be reduced to one.

Juni — Sat, 05 Nov 2022 16:45:17 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

Juni

Re: Multiple Accounts need to be reduced to one.

Dan_A — Sun, 06 Nov 2022 18:39:08 GMT

Hello everyone,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Cheers,

Dan