topic Account recovery in Home Automation

Account recovery

Yankiee575 — Wed, 02 Nov 2022 10:31:23 GMT

Hi Google team,
I am not accessing my Google account.
When I try to sign in it, it asks me for two-step verification. This is my old
Google account, now I do not have that my old mobile or phone number so that I can access it through it. Please help me recover my Google account. This is my old Google account I want to recover:(#).

Send me a feedback on this email: ( #)
Thank you

Re: Account recovery

Dan_A — Sun, 06 Nov 2022 19:30:26 GMT

Hello Yankiee575,

Thanks for posting. I want to understand your concern further.

Do you have a Google Nest device? If yes, what type of device do you have? Are you trying to sign-in your Google Account in your Google Home app?

If you don't have a Google Nest device and your concern is about recovering your Google Account, please reach out to the Google Account Community forum for further help.

Thanks,

Dan

Re: Account recovery

Dan_A — Wed, 09 Nov 2022 19:32:46 GMT

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Dan

Re: Account recovery

Juni — Thu, 10 Nov 2022 20:25:36 GMT

Hi Yankiee575,

We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Thanks,

Juni