topic Re: Devices linked to me in Home Automation

Devices linked to me

tjliebro — Wed, 26 Oct 2022 02:02:37 GMT

Anyone know how to get "devices linked to me" to show on the Google Home app of my other family members?

Thanks

Re: Devices linked to me

Dan_A — Thu, 03 Nov 2022 00:27:06 GMT

Hi tjliebro,

Thanks for posting.

To verify, you’re trying to add your family members as a “Home Member”, right? At the same time gain access to the devices linked to your account and on your Google Home app? What Google Home/Nest devices do you have?

If that’s the case click this link to help you add them as home members. Take note, we prefer a gmail domain for them to be able to maximize the features.

Tell us how it goes.

Best,

Dan

Re: Devices linked to me

Dan_A — Sun, 06 Nov 2022 00:29:02 GMT

Hi there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

Re: Devices linked to me

tjliebro — Sun, 06 Nov 2022 14:08:50 GMT

No I have them as a home member already. I bought a treatlife light switch which shows in the Home app as "devices linked to me" and only shows to me. Does not show in any of my other home member apps, nor does it respond to voice commands from them, only me

Re: Devices linked to me

Dan_A — Sun, 06 Nov 2022 18:44:17 GMT

Hello again,

Appreciate the reply. I also want to make sure if all your devices are on the same WiFi network or maybe on their mobile/cellular data? Kindly double-check. By the way, what Google Home/Nest devices are linked to your account that aren't showing up on your home members Google Home app?

I'll be waiting for your response.

Regards,

Dan

Re: Devices linked to me

tjliebro — Sun, 06 Nov 2022 19:31:37 GMT

Yes they are all on the same wifi network. Only the treatlife light switch doesn't show. I can't get a screenshot to upload

Re: Devices linked to me

Dan_A — Mon, 07 Nov 2022 21:14:47 GMT

Hey there,

I think the Nest devices under “devices linked to me” are not showing up on your home members Google Home app because it’s not set on a room. It may have been under unlinked devices. I need you to follow these steps: Open Home app>Settings>Rooms and groups>Choose a device and set it on a room of your choosing.

Tell me how it goes

Thanks,

Dan

Re: Devices linked to me

tjliebro — Mon, 07 Nov 2022 21:17:25 GMT

It does not show as a device to add to a room.

Re: Devices linked to me

Dan_A — Tue, 08 Nov 2022 17:14:47 GMT

Hi tjliebro,

Is the treatlife light switch working manually or voice command? Also, per checking, when your device is under “devices linked to me” on your Home app, it’s either your phone and your treatlife smart light switch are currently not on the same WiFi network or it’s not linked to your account or not yet fully set up.

Could you send me a screenshot of the home page of your Google Home app. If possible, kindly include the ones at the bottom if a 2nd screenshot is needed.

Below are the steps on how to upload a photo or video:

Start a new post.
Click Insert Image.
Choose an image source location.
Follow the on-screen instructions
Also, you can tap the "Drag and Drop" option. Maximum attachment is 5 MB.

I’ll be waiting.

Cheers,

Dan

Re: Devices linked to me

tjliebro — Tue, 08 Nov 2022 22:18:47 GMT

It works both manually and voice command.

It is on the same wifi network and fully set up. It responds to both app commands and voice commands.

Re: Devices linked to me

Dan_A — Wed, 09 Nov 2022 17:09:28 GMT

Hello again,

I appreciate the screenshot.

When you go to that page then you select, let’s say, the family room dimmer switch, do you see the option to add to a room? While there, if you see a gear icon on the upper right corner, open it and tell me the options available.

I’ll be waiting.

Regards,

Dan

Re: Devices linked to me

tjliebro — Wed, 09 Nov 2022 17:12:47 GMT

Ok I was able to add it to my family room. They really hid that setting. Will see later tonight if it shows on my family members app.

Thanks!

Re: Devices linked to me

Dan_A — Thu, 10 Nov 2022 01:47:19 GMT

Hey tjliebro,

Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread in 24 hours unless I can help out with anything else.

Cheers,

Dan