topic Re: Download speeds show 800mbps on Google Home app, however computer reads less than 1 mbps in Nest Wifi

Download speeds show 800mbps on Google Home app, however computer reads less than 1 mbps

carelessandy — Mon, 07 Feb 2022 08:02:29 GMT

My set up consists of a Cox modem, Google Nest Router, and 3 Google Wifi Points. On the app, it says my download speed is 800 mbps, but my computer, which is wired to one of the Google Wifi Points, reads less than 1 mbps download. It fluctuates greatly, sometimes reading 200+ then back down to 3. Any help?

Re: Download speeds show 800mbps on Google Home app, however computer reads less than 1 mbps

3rd_base — Mon, 07 Feb 2022 17:02:06 GMT

Please refer to this post:
https://www.googlenestcommunity.com/t5/Nest-Wifi/Wired-Wireless-Upload-speeds-capped-at-100mbps-ATT-Fiber/m-p/100532#M9639

Short answer, disable cloud services and reboot the system. See if that helps. But this is a long running problem and Google has done nothing that can be seen.

Re: Download speeds show 800mbps on Google Home app, however computer reads less than 1 mbps

EdwardT — Sun, 13 Feb 2022 19:03:54 GMT

hi folks,

@3rd_base, thanks for the help!

@carelessandy, how's your Google WiFi? Still need our help?

Thanks,

Edward

Re: Download speeds show 800mbps on Google Home app, however computer reads less than 1 mbps

EdwardT — Wed, 16 Feb 2022 21:20:22 GMT

Hi carelessandy,

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Download speeds show 800mbps on Google Home app, however computer reads less than 1 mbps

EdwardT — Sat, 19 Feb 2022 21:27:49 GMT

Hi carelessandy,

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

Re: Download speeds show 800mbps on Google Home app, however computer reads less than 1 mbps

3rd_base — Mon, 21 Feb 2022 03:30:12 GMT

Why close the thread when the root cause it's not resolved? This is only a workaround, and only works for some. If it helps or not, the overall issue still exists.

Re: Download speeds show 800mbps on Google Home app, however computer reads less than 1 mbps

Jeff — Tue, 22 Feb 2022 17:50:45 GMT

Hi, 3rd_base.

The reason we end up locking some threads that are unresolved is that they often run out of momentum and for the sake of forum health, we want to give priority to newer threads. If a community member still needs help, they're always free to make a new thread, but older threads that aren't seeing activity will generally be locked. We won't lock threads that are seeing ongoing activity. As this one has not seen a return by the original poster, we will go ahead and close it, but they are free to open up a new thread if they still have issues and are ready to re-engage in troubleshooting efforts.

Thanks!