topic Re: Replacing OnHub Router with Nest Router in Nest Wifi

Replacing OnHub Router with Nest Router

StephenJ — Wed, 05 Jan 2022 20:13:49 GMT

I am trying to replace my trusty OnHub router with a new Nest router. I've tried running the setup, but I keep getting the message that the router is incompatible with the OnHub network. I was really hoping to get the new network set up before I had to take the old one down, so I could transition. Anyway, I tried removing the OnHub router from my ISP's router, but I still got the error. I then tried to also remove the power, so no OnHub network would be broadcasting any wi-fi signal, but I *still* get the error. Frustrating! How do I set up this new Nest router?

Re: Replacing OnHub Router with Nest Router

Byron — Thu, 06 Jan 2022 20:54:22 GMT

You can't do what you're trying to do....You have to start over with an new network.

Re: Replacing OnHub Router with Nest Router

StephenJ — Thu, 06 Jan 2022 20:57:40 GMT

Thank you. I was afraid that was what I needed to do. Thanks for confirming.

Re: Replacing OnHub Router with Nest Router

Byron — Thu, 06 Jan 2022 21:13:08 GMT

Suggest keeping the old network name and pass so you don't have to reconnect various devices in your home.

Re: Replacing OnHub Router with Nest Router

Jeff — Fri, 18 Feb 2022 19:21:31 GMT

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Re: Replacing OnHub Router with Nest Router

Jeff — Mon, 21 Feb 2022 21:21:40 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks