topic Re: Constant disconnecting in Nest Wifi

Constant disconnecting

Stylinmomba — Sat, 12 Feb 2022 22:12:30 GMT

I have had nothing but problems with connectivity since I purchased the google nest wifi 3 pack. I have dealt with cs 4 separate times who are very nice but nothing ever works. I even bought a new modem and factory reset several times and it’s still doing it constantly.

Re: Constant disconnecting

ughman — Mon, 14 Feb 2022 23:34:31 GMT

Similar thread here, CS deny any issues with latest firmware.

https://www.googlenestcommunity.com/t5/Nest-Wifi/Wired-Wireless-Upload-speeds-capped-at-100mbps-ATT-Fiber/m-p/105907/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufEtaTjlXV0tQNEdINUNKfDEwNTkwN3xTVUJTQ1JJUFRJT05TfGhL#M10299

Re: Constant disconnecting

EdwardT — Sat, 19 Feb 2022 17:20:22 GMT

Hi Stylinmomba,

Thanks for reaching out. I'm sorry to hear that you're having connectivity issues with your Google WiFI. I'd love to know more about this. Could you tell us more about what's happening and the troubleshooting steps that you've done?

Also, you could try the steps on this link to isolate the issue further.

Thanks,

Edward

Re: Constant disconnecting

EdwardT — Wed, 23 Feb 2022 17:47:41 GMT

Hi Stylinmomba,

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Constant disconnecting

EdwardT — Sat, 26 Feb 2022 18:56:11 GMT

Hi Stylinmomba,

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward