topic Re: Nest Wifi blinking red in Nest Wifi

Nest Wifi blinking red

spmfigg — Sat, 05 Mar 2022 21:44:30 GMT

My Nest Wifi is blinking red, doesn't show up in Home App and won't do a hard reset. I have unplugged, and replugged, tried from other devices, etc. Any suggestions?

Re: Nest Wifi blinking red

olavrb — Sun, 06 Mar 2022 07:48:44 GMT

What the lights mean:

https://support.google.com/googlenest/answer/6191584?hl=en

Guide on factory reset:

https://support.google.com/googlenest/answer/6246619?hl=en

If factory reset doesn't do anything, the first guide says to contact support.

Re: Nest Wifi blinking red

Jeff — Mon, 07 Mar 2022 21:06:46 GMT

Hi, spmfigg.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Re: Nest Wifi blinking red

spmfigg — Tue, 08 Mar 2022 13:24:22 GMT

Thank you for sharing these tips. None of the fixes posted on the site worked. I have since been in contact with customer support and my router is officially dead after only 18 months of use?!

Re: Nest Wifi blinking red

spmfigg — Tue, 08 Mar 2022 13:25:10 GMT

Yes, I saw his tips and have since been in contact with customer support to no avail?!

Re: Nest Wifi blinking red

Jeff — Wed, 09 Mar 2022 17:23:58 GMT

Hi, spmfigg.

Do you happen to have a case ID number from support? I can look into your case as well and we can dig into things a bit better.

Thanks.

Re: Nest Wifi blinking red

spmfigg — Thu, 10 Mar 2022 00:02:36 GMT

Thank you for following up. The case number is 0-8679000032257.

Re: Nest Wifi blinking red

Jeff — Thu, 10 Mar 2022 18:44:33 GMT

Thanks for providing that, spmfigg.

I'll go ahead and look into your situation and see what I can do to help out. I'll let you know when I have more.

Thanks.

Re: Nest Wifi blinking red

Jeff — Thu, 19 May 2022 17:25:52 GMT

Hi, spmfigg.

It's been some time since we touched base here. I wanted to check in to see if you were able to get this sorted out with support and to see if things were made right for you. Let me know if you still have an issue here.

Thanks.

Re: Nest Wifi blinking red

Jeff — Wed, 25 May 2022 22:47:29 GMT

Hey, everyone.
It looks like we've slowed down here again. We'll be closing up the thread unless anyone else has any input or needs anything else. If so, just let me know and we can keep this open a bit longer.
Thanks.

Re: Nest Wifi blinking red

Jeff — Wed, 01 Jun 2022 20:58:03 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks