topic Re: stops casting in Nest Wifi

stops casting

Cloudstrif78 — Mon, 14 Feb 2022 18:29:53 GMT

I like to stream music when I sleep but the casting will stop randomly. Some nights no issues will go all nights and others will only last ############ minutes. Has there ever been a fix to this issue? It's annoying to get woken up when the sound transfers go back to my phone.

Re: stops casting

JenniferV — Mon, 14 Mar 2022 16:56:15 GMT

Hi Cloudstrif78,

Sorry for the late response. Let's sort this out.

A few questions — what type of Chromecast device do you have? When did this start? If you could also provide a rundown of all the steps that you've already tried, I would appreciate it.

I'll look forward to your response.

Thanks,

Jennifer

Re: stops casting

Cloudstrif78 — Mon, 14 Mar 2022 17:23:05 GMT

I'm casting from a one plus to a nest wifi point. Issue started as soon as I started using it. It stops randomly. Some times get through the night.

Re: stops casting

JenniferV — Mon, 14 Mar 2022 18:51:55 GMT

Hi there,

Thanks for the swift reply. To confirm, are you streaming music from your phone to your Nest WiFi point using Bluetooth? Do you have a Chromecast device?

Regards,

Jennifer

Re: stops casting

Cloudstrif78 — Mon, 14 Mar 2022 20:04:27 GMT

I'm casting from my phone

Re: stops casting

EdwardT — Mon, 14 Mar 2022 20:55:21 GMT

Hi folks,

@JenniferV, thanks for the help!

@Cloudstrif78, I'm sorry to hear that you're having an issue with casting music to your Google Nest WiFi point. Just to isolate the issue, is your Google Home app showing that your WiFi point is still playing when the music stops?

Looking forward to your response.

Thanks,

Edward

Re: stops casting

Jeff — Fri, 18 Mar 2022 18:04:29 GMT

Hi, Cloudstrif78.
I just wanted to jump in real fast to see if you saw Edwar's questions and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Re: stops casting

Cloudstrif78 — Fri, 18 Mar 2022 18:08:42 GMT

WiFi points are still active

Re: stops casting

Jeff — Wed, 23 Mar 2022 22:31:26 GMT

Hi, Cloudstrif78.

One more question. When the music stops, can you immediately start it up again, or does the cast option disappear for you?

Re: stops casting

Cloudstrif78 — Wed, 23 Mar 2022 23:36:45 GMT

The cast option is still available.

Re: stops casting

EdwardT — Mon, 04 Apr 2022 21:02:00 GMT

Hi, Cloudstrif78.

Thanks for the response. What app are you using to cast? Does it happen on all of the apps that you cast?

Thanks,

Edward

Re: stops casting

Cloudstrif78 — Mon, 04 Apr 2022 21:16:35 GMT

I cannot recall it happening with YouTube but the apps I use most are patreon and Spotify.

Re: stops casting

EdwardT — Mon, 04 Apr 2022 22:08:35 GMT

Hi Cloudstrif78,

Got it, How many Google Nest Wi-Fi do you have? Does it happen to all of them? How far is it from the router?

Thanks,

Edward

Re: stops casting

Cloudstrif78 — Tue, 05 Apr 2022 01:00:54 GMT

3 points about 20 feet from the router. Unknown if it happens to all of them as the bedroom is the only place I cast for periods longer than 20 minutes.

Re: stops casting

EdwardT — Tue, 05 Apr 2022 21:14:17 GMT

Hi Cloudstrif78,

Understood. Could you try doing a mesh test on your Google Home app to see if it's getting a good connection? Here's how: https://bit.ly/32B2jUe

Thanks,

Edward

Re: stops casting

Jeff — Thu, 14 Apr 2022 16:34:18 GMT

Hey, Cloudstrif78.

Were you able to try Edward's suggestion? Any results to share there?

Thanks

Re: stops casting

Jeff — Tue, 19 Apr 2022 22:48:36 GMT

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Re: stops casting

Jeff — Thu, 21 Apr 2022 20:49:39 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks