topic Re: Speed loss between modem and google wifi in Nest Wifi

Speed loss between modem and google wifi

manuelguillen — Wed, 05 Jan 2022 20:33:51 GMT

Hello, I have a 1 TB internet connection with my ISP, usally I don;t get the full speed, perhaps about 650 mbs. To my ISP modem I have connected a google wifi point via ethernet using a CAT7 ethernet cable. When I test the speed of the modem, I get above 600, when I test the speed of the google point I get half or less of the speed. Which means that I'm loosing speed between modem and point. How can I resolve this issue? Thanks

Re: Speed loss between modem and google wifi

danbedin — Tue, 11 Jan 2022 23:31:32 GMT

https://www.googlenestcommunity.com/t5/Nest-Wifi/Wired-Wireless-Upload-speeds-capped-at-100mbps-ATT-Fiber/m-p/81146/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufEtZQUNKMTdZSTBCVk1ZfDgxMTQ2fFNVQlNDUklQVElPTlN8aEs#M6996

Re: Speed loss between modem and google wifi

Jeff — Fri, 18 Feb 2022 19:21:59 GMT

Hey, manuelguillen.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

Re: Speed loss between modem and google wifi

Jeff — Thu, 24 Feb 2022 21:43:57 GMT

Hi, manuelguillen.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Re: Speed loss between modem and google wifi

manuelguillen — Thu, 24 Feb 2022 22:24:28 GMT

Sorry for the late response!!! The situation still the same, My modem registers like 600 and the google wifi registers like 250. Don’t know what the problem is!

Re: Speed loss between modem and google wifi

Jeff — Fri, 25 Feb 2022 18:08:27 GMT

Hey, manuelguillen.

When you run the speed tests, are you running that through the Google Home app or using another speed test? If so, are you able to also run a mesh test and let me know what connection strength your WiFi points are showing?

Thanks.

Re: Speed loss between modem and google wifi

manuelguillen — Fri, 25 Feb 2022 18:12:42 GMT

Hi, Jeff! Let me run the tests and I'll get back to you! Thanks for your help!

Re: Speed loss between modem and google wifi

Jeff — Mon, 28 Feb 2022 18:55:16 GMT

No problem, manuelguillen. Just let me know how things look when you get a chance to run through those test.

Thanks!

Re: Speed loss between modem and google wifi

Jeff — Wed, 09 Mar 2022 17:34:51 GMT

Hi, mnauelguillen.

It's been a little while and I wanted to check in to see if things worked out for you or to see if you still needed some help here.

Thanks!

Re: Speed loss between modem and google wifi

Jeff — Mon, 21 Mar 2022 17:04:52 GMT

Hey, everyone.
It looks like we've slowed down here again. We'll be closing up the thread unless anyone else has any input or needs anything else. If so, just let me know and we can keep this open a bit longer.
Thanks.

Re: Speed loss between modem and google wifi

Jeff — Tue, 29 Mar 2022 20:34:03 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks