topic Re: Wifi dropping connections in Nest Wifi

Wifi dropping connections

Keenan — Fri, 07 Jan 2022 09:25:58 GMT

Been having problems with Nest wifi a few days after initially setting up the devices. My Asus router has had no issues but when I switched to Google connections kept dropping. All my google home devices started dropping out and not being able to connect, smart lock, phones, etc would drop periodically... Have reverted to using the old Asus router until this is fixed. Happy to provide any additional info if needed.

Thanks,

Re: Wifi dropping connections

Jeff — Thu, 20 Jan 2022 22:52:06 GMT

Hi, Keenan.

Sorry about the issues you're having with your network connections. I know that's a really frustrating thing to deal with. Right now, this is a known issue and it's something we're working on with an internal team. When I know more in regards to a fix, I'll update the thread with that info.

Thanks.

Re: Wifi dropping connections

Jeff — Mon, 21 Mar 2022 18:11:59 GMT

Hi, Keenan.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Re: Wifi dropping connections

Jeff — Thu, 24 Mar 2022 18:38:43 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks