topic Re: Remove offline devices in Nest Wifi

Remove offline devices

ronlh1 — Mon, 14 Mar 2022 19:29:08 GMT

How long does it take to add a simple feature to remove offline devices?

This is ridiculous...

Re: Remove offline devices

Jeff — Thu, 17 Mar 2022 22:35:26 GMT

Hey, ronlh1.

As of now there's not a plan to add a feature to manually edit the device history list. Over time devices will fall off on their own, but there's no way to manually edit the list. We have passed along the feedback to our internal teams that it's a feature that users have requested. If there's anything else I can do for you, please let me know.

Thanks.

Re: Remove offline devices

EdwardT — Tue, 22 Mar 2022 23:05:34 GMT

Hi folks,

@Jeffrey, thanks for the help!

@ronlh1, how's it going with your Google Wi-Fi? Still need our help?

Thanks,

Edward

Re: Remove offline devices

ronlh1 — Wed, 23 Mar 2022 10:36:51 GMT

https://www.dropbox.com/s/rdiulci69zknsw3/Offline%20Devices.MP4?dl=0

I wish I would have just bought a router and installed DD-WRT on it instead of buying this pile.

I cant believe that it would be so difficult to add this feature. i have dozens of devices that do not come off the list. See video link above.

Re: Remove offline devices

EdwardT — Wed, 23 Mar 2022 17:06:20 GMT

Hi ronlh1,

Thanks for the response. We appreciate people who are keen on sharing with us their thoughts. We're always looking for ways to improve and we'll take this as feedback.

Thanks,

Edward

Re: Remove offline devices

EdwardT — Sat, 26 Mar 2022 18:02:11 GMT

Hi ronlh1,

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Remove offline devices

EdwardT — Tue, 29 Mar 2022 18:34:23 GMT

Hi ronlh1,

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

Re: Remove offline devices

ronlh1 — Tue, 29 Mar 2022 18:41:18 GMT

Thank You, but unless there is a plan to add this feature I will be getting rid of this setup and changing to another router.

I still cant believe that this is too much trouble to add this feature, as others have requested it also.

Re: Remove offline devices

EdwardT — Tue, 29 Mar 2022 19:57:53 GMT

Hi ronlh1,

We hear you and we appreciate you sharing your thoughts about this. We're not quite there yet, but we're always looking for ways to improve and again we'll take this as feedback.

Thanks,

Edward