topic Re: Google Nest and Air Print in Nest Wifi

Google Nest and Air Print

RJones260146 — Tue, 18 Jan 2022 01:46:34 GMT

I have connected my nest as per the instructions and when it is connected my air print does not work. When I turn off the nest the air print works. I have other google devices connected such as hubs and mini but they do not affect air print. Can someone tell me how to fix this problem.

Re: Google Nest and Air Print

EdwardT — Mon, 24 Jan 2022 17:04:20 GMT

Hi RJones260146,

Thanks for reaching out. I'm sorry to hear that you're having issues with using your Airprint. It's possible that your device isn't detecting your printer within the network. I would suggest checking if your printer is already connected to your Google WiFi.

Let us know how it goes.

Thanks,

Edward

Re: Google Nest and Air Print

Jeff — Thu, 27 Jan 2022 18:21:25 GMT

Hi, RJones260146.
I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Re: Google Nest and Air Print

RJones260146 — Thu, 03 Feb 2022 11:39:05 GMT

I am still having problems, I disconnect the nest and the air print works, I connected the nest as per the Google instructions to my router with my modem (Optus Sagemcom Gateway F@ST 3864V3 HP). All works OK such as using my IOS devices near the other nests except for air print. I have read that I may need to set up my initial router as a bridge??? I can send photos of the connection from NBN box to Optus device to nest router if required. All I want is to air print with no problems as others in my family want to air print but get upset when you have to disconnect the nest hub to air print. By the way I can print from my iMac with the nest hub connected.

Re: Google Nest and Air Print

Jeff — Fri, 01 Apr 2022 19:28:40 GMT

Hey, RJones260146.
As an update for you, I wanted to let you know that we have a firmware update coming out now. Some people may have already received the update, but most will see it coming still. Everyone will have it before the end of April. If you receive that update and don't see an improvement in your issues here, please let me know and we can keep looking into things.
Thanks.

Re: Google Nest and Air Print

Jeff — Mon, 04 Apr 2022 20:48:46 GMT

Hey, RJones260146.
The update version for both Google WiFi and Nest WiFi will be 14150.43.80. If you are seeing a different version number when you check in Google Home, you have yet to receive the updated firmware. Let me know if you have any questions about that.
Thanks.

Re: Google Nest and Air Print

Jeff — Fri, 08 Apr 2022 17:27:14 GMT

Hey, Rjones260146.

I just wanted to follow up to see if you saw my replies about the update and to see if you still had any questions here or if you managed to work things out. If you have any questions, please let me know.

Thanks.

Re: Google Nest and Air Print

Jeff — Mon, 11 Apr 2022 22:20:10 GMT

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Re: Google Nest and Air Print

RJones260146 — Tue, 12 Apr 2022 01:31:52 GMT

I checked the other day but the version was not 14150.43.80

I tried to check this morning but for some reason I cannot get to the location to check the version. Can you assist me please. I have checked to see if I can air print from all our IOS devices but it cannot find air printer.

Re: Google Nest and Air Print

littlemachelper — Fri, 01 Jul 2022 02:56:55 GMT

I have the exact same problem - named them different - when I connect to Google Wifi it finds nothing - all the other routers can see it.

Re: Google Nest and Air Print

littlemachelper — Fri, 01 Jul 2022 02:57:52 GMT

God I miss apple routers!!

Re: Google Nest and Air Print

Jescheel — Sun, 10 Jul 2022 23:41:33 GMT

Yes, this has become ridiculous. I have spent 4 days trying to reset up something that worked seemlessly with ASUS, and fine with Motorola, which is a google company. I need to buy a whole new printer as none of the 500 suggestions online work.

Re: Google Nest and Air Print

Kirkoid — Sat, 19 Nov 2022 20:04:48 GMT

I am having a similar issue.

Re: Google Nest and Air Print

Jhonleanmel — Wed, 23 Nov 2022 22:24:54 GMT

Hi Kirkoid,

Is your printer and phone connected to the same network?

Best,

Mel

Re: Google Nest and Air Print

Kirkoid — Fri, 25 Nov 2022 20:58:32 GMT

Yes it is. My PC can find it without a problem.

Re: Google Nest and Air Print

AbigailF — Tue, 29 Nov 2022 21:16:18 GMT

Hello Kirkoid,

To confirm, what's the brand and the model of your printer? Also, are you trying to AirPrint? I'll wait for your update.

Regards,
Abi

Re: Google Nest and Air Print

Jhonleanmel — Fri, 02 Dec 2022 22:26:11 GMT

Hi folks,

Chiming in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.

Best,
Mel

Re: Google Nest and Air Print

AbigailF — Sun, 04 Dec 2022 01:15:23 GMT

Hey everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers,
Abi

Re: Google Nest and Air Print

Kirkoid — Sun, 04 Dec 2022 06:41:42 GMT

It’s an Epson Ecotank ET-4750

Re: Google Nest and Air Print

AbigailF — Thu, 08 Dec 2022 01:00:28 GMT

Hi Kirkoid,

Give these steps a whirl:

Factory reset your printer to ensure that it’s not connected to any Wi-Fi network. Then, create a hotspot with a mobile phone. However, 2 mobile phones are required:

Use the first device to create a hotspot (mobile phone).

How to set up a mobile hotspot:

Android

Go to Settings.

Tap the Network & internet option.

Select Hotspot & tethering.

Tap on Wi-Fi hotspot.

Set up the hotspot name and password the same as the primary network.

Choose the AP Band > 2.4 GHz band > Apply.

iOS:

Go to Settings.

Tap on Cellular. Tap the slider to turn Cellular Data on.

Under Cellular, tap the slider to turn Personal Hotspot on.

Tap the slider next to Allow Others to Join.

Set up the hotspot name password the same as the primary network.

To change the hotspot password, under Personal Hotspot Wi-Fi Password.

To change the hotspot name, go to Settings > General > About > Name.

Use the second device to connect to the mobile hotspot.

Disconnect all of the Google Wifi or Nest Wifi points from the power outlet.

Connect the device to the 2.4 GHz band of the hotspot with the same SSID and password of the current network (case sensitive).

Once connected to the hotspot, plug in your primary Google Wifi point or the Nest Wifi router.

Turn off the hotspot and check if the device automatically connects to the Google Wifi network.

Let us know how it goes.

Best,

Abi