topic Re: Won’t recognise a Google wifi device in Nest Wifi

Won’t recognise a Google wifi device

Jj888 — Fri, 01 Apr 2022 13:00:44 GMT

I bought a Google wifi mesh - 3 devices and set up first one which worked. On the second it wouldn’t connect. So I decided to start over and deleted the hub device. It now will not set up. The device won’t turn on or anything.

it was the hub so now the other seem to want to connect to the original mesh but as I deleted device it’s not there to connect to.

Re: Won’t recognise a Google wifi device

olavrb — Fri, 01 Apr 2022 14:28:20 GMT

Make sure device(s) are factory reset (https://support.google.com/googlenest/answer/6246619?hl=en) and ready for adoption/ set up (https://support.google.com/googlenest/answer/6191584?hl=en).

Set up guide:

https://support.google.com/googlenest/answer/9548301?hl=en

You could also try with the Google Home app from a different Android, iOS or iPadOS device.

Re: Won’t recognise a Google wifi device

Jeff — Wed, 06 Apr 2022 17:52:17 GMT

Hi, Jj888.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Re: Won’t recognise a Google wifi device

Jeff — Tue, 12 Apr 2022 20:24:48 GMT

Hey, Jj888.

I just wanted to check in again to see if you were still needing some input and help on this. If so, just let us know.

Thanks.

Re: Won’t recognise a Google wifi device

Jeff — Thu, 28 Apr 2022 21:20:03 GMT

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Re: Won’t recognise a Google wifi device

Jeff — Tue, 03 May 2022 18:36:07 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks