topic Re: My ISP needs me to change wlan settings on my Google mesh. But I cannot see a way to do that! An in Nest Wifi

My ISP needs me to change wlan settings on my Google mesh. But I cannot see a way to do that! Any id

Faz — Sun, 15 May 2022 00:04:30 GMT

My ISP needs me to change wlan settings on my Google mesh. But I cannot see a way to do that! Any idEas please?!

Re: My ISP needs me to change wlan settings on my Google mesh. But I cannot see a way to do that! An

olavrb — Sun, 15 May 2022 12:18:57 GMT

What WLAN settings? WLAN, as in Wireless Local Area Network == Wi-Fi.

The only settings you can modify in regards to Wi-Fi/ WLAN, is:

Wireless network name (SSID)
Wireless network password
Enable/ disable guest wireless network
Encryption method (only WPA2, or optionally enable WPA3 with WPA2 still enabled)

2.4ghz and 5ghz is broadcasted with one combined SSID, this behavior can't be changed.

https://support.google.com/googlenest/answer/6293481?hl=en

Re: My ISP needs me to change wlan settings on my Google mesh. But I cannot see a way to do that! An

Faz — Mon, 16 May 2022 00:43:36 GMT

Ok - thank you - much appreciated!

Re: My ISP needs me to change wlan settings on my Google mesh. But I cannot see a way to do that! An

EdwardT — Wed, 18 May 2022 17:11:46 GMT

Hi folks,

@olavrb, thanks for the help!

@Faz, how's it going with your Google Wifi? Still need our help?

Thanks,

Edward

Re: My ISP needs me to change wlan settings on my Google mesh. But I cannot see a way to do that! An

Faz — Wed, 18 May 2022 23:04:34 GMT

Hi mate - thanks for checking, though hopefully I may have a solution today! Thank you.

Re: My ISP needs me to change wlan settings on my Google mesh. But I cannot see a way to do that! An

EdwardT — Sat, 21 May 2022 18:14:02 GMT

Hi Faz,

Thanks for the reply. Were you able to change the settings of your Google Wifi for your ISP?

Thanks,

Edward

Re: My ISP needs me to change wlan settings on my Google mesh. But I cannot see a way to do that! An

Faz — Sun, 22 May 2022 01:41:55 GMT

No. I had to go buy another modem unfortunately.

Re: My ISP needs me to change wlan settings on my Google mesh. But I cannot see a way to do that! An

EdwardT — Sun, 22 May 2022 20:42:13 GMT

Hi Faz,

Thanks for the update. Is your Google Nest working fine now? Let us know if you have other questions and we'd be glad to help.

Thanks,

Edward

Re: My ISP needs me to change wlan settings on my Google mesh. But I cannot see a way to do that! An

Faz — Sun, 22 May 2022 23:38:39 GMT

Yes - after moving to a new isp….

Re: My ISP needs me to change wlan settings on my Google mesh. But I cannot see a way to do that! An

EdwardT — Sun, 22 May 2022 23:51:26 GMT

Hi Faz,

Glad to hear everything is back and working as intended. Please let us know if you have other questions and concerns. We're here to help.

Thanks,

Edward

Re: My ISP needs me to change wlan settings on my Google mesh. But I cannot see a way to do that! An

EdwardT — Sat, 28 May 2022 19:44:46 GMT

Hi Faz,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward