topic Re: Google Router problem connecting in Nest Wifi

Google Router problem connecting

Mercedesn — Sun, 01 May 2022 00:35:07 GMT

After setting up a google router 2nd generation, I get a message that says "problem connecting" can anyone help?

Re: Google Router problem connecting

Jeff — Thu, 12 May 2022 21:04:35 GMT

Hey, Mercedesn.

Sorry for the late reply on this, but I'll be happy to jump in and help you out here. You mentioned the issue starts after setup, but are you seeing any active connection at all, or is the error coming with the router being totally offline? Is this error for the router itself or for another device attempting to connect?

Thanks.

Re: Google Router problem connecting

Jeff — Mon, 16 May 2022 18:20:18 GMT

Hi, Mercedesn.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Re: Google Router problem connecting

Jeff — Mon, 23 May 2022 17:34:44 GMT

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Re: Google Router problem connecting

Jeff — Tue, 24 May 2022 22:40:14 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks