topic Re: Have the google router point says weak connection in Nest Wifi

Have the google router point says weak connection

Slslinde — Mon, 16 May 2022 20:04:56 GMT

My router point is right next to router. But says weak connection. Other four says GREAT. MY ROUTER speed is at 873

Re: Have the google router point says weak connection

EdwardT — Sat, 21 May 2022 18:54:54 GMT

Hi Slslinde,

Thanks for reaching out. I'm sorry to hear that you'er having an issue with one of your Wifi points. To isolate the issue, could you try rebooting it to refresh the connection? Let us know how it goes.

Thanks,

Edward

Re: Have the google router point says weak connection

EdwardT — Tue, 24 May 2022 21:28:21 GMT

Hi Slslinde,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Have the google router point says weak connection

Slslinde — Tue, 24 May 2022 21:43:21 GMT

I’m so sorry I had the points miss labeled the one closest to router great connection. The furthest one re labeled moved closer to router

Re: Have the google router point says weak connection

EdwardT — Tue, 24 May 2022 22:45:21 GMT

Hi Slslinde,

Thanks for the update. After moving the farthest point, were you able to get a great connection?

Looking forward to your response.

Thanks,

Edward

Re: Have the google router point says weak connection

Jeff — Fri, 03 Jun 2022 18:11:17 GMT

Hi, Slslinde.
I just wanted to jump in real fast to see if you saw Edward's latest reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Re: Have the google router point says weak connection

Jeff — Tue, 07 Jun 2022 17:14:47 GMT

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Re: Have the google router point says weak connection

Jeff — Wed, 08 Jun 2022 20:09:32 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks