topic Re: Wifi disconnected last night and won’t reconnect in Nest Wifi

Wifi disconnected last night and won’t reconnect

360petercook — Thu, 26 May 2022 22:43:13 GMT

Last night my nest (4 total devices) all lost connection at 4:15am. Did standard troubleshooting to no avail. Called ISP and they are able to ping my modem and see a google device connected to their modem.

I do not have any wifi connection nor can I perform a mesh test. All the lights on the hubs are a solid white like usual.

I have not done a factory reset yet.

Re: Wifi disconnected last night and won’t reconnect

olavrb — Sun, 29 May 2022 07:56:13 GMT

Have you tried to power cycle the Nest Wifis?

Last resort would be to factory reset. If you reuse the same SSID and passeord, devices should reconnect by themselves.

Re: Wifi disconnected last night and won’t reconnect

Leggyham — Sun, 29 May 2022 10:32:07 GMT

I've got the same problem. Happened last night and still no internet. Have confided with ISP internet is working but even after a factory reset the Google WiFi does not work or authenticate connection.

Re: Wifi disconnected last night and won’t reconnect

Jeff — Thu, 02 Jun 2022 20:07:49 GMT

Hi, 360petercook.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Re: Wifi disconnected last night and won’t reconnect

Jeff — Mon, 06 Jun 2022 17:56:02 GMT

Hey, 360petercook.

I'm checking in once more to see if you still needed some help on this or to see if you got things worked out. Let us know if you need more help.

Thanks.

Re: Wifi disconnected last night and won’t reconnect

Jeff — Thu, 09 Jun 2022 19:32:58 GMT

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Re: Wifi disconnected last night and won’t reconnect

Jeff — Fri, 10 Jun 2022 19:42:32 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks