topic Re: Google Fiber Mesh nodes in Nest Wifi

Google Fiber Mesh nodes

Rsqwyr — Sun, 12 Jun 2022 14:20:41 GMT

When I changed from a regular GF network box to their mesh device, I was told that it was a "smart" router and would change back and forth between 2.4ghz and 5.0 as it determined was needed. It does not. It uses 5.0 ghz only. None of my smart devices (plugs, bulbs, etc) work. I think I need a new router (dual band) but I don't know what is supported or what to buy. GF has been no help. Can someone please advise me? TIA.

Re: Google Fiber Mesh nodes

Autonut — Sun, 12 Jun 2022 19:34:53 GMT

5ghz has a short range. Use an extension cord and move away from wifi point and you will get 2.4 band and be able to set up but don't go to far.

Re: Google Fiber Mesh nodes

EdwardT — Sat, 18 Jun 2022 20:45:11 GMT

Hi folks,

@Autonut, thanks for the help!

@Rsqwyr, how's it going with your Google Wifi? Still need our help?

Thanks,

Edward

Re: Google Fiber Mesh nodes

EdwardT — Tue, 21 Jun 2022 21:06:37 GMT

Hi Rsqwyr,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Google Fiber Mesh nodes

EdwardT — Wed, 22 Jun 2022 21:10:10 GMT

Hi Rsqwyr,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

Re: Google Fiber Mesh nodes

Rsqwyr — Thu, 23 Jun 2022 00:34:26 GMT

Hello Edward. I saw your response. I did not see a suggestion for a fix. ~Julie (Rsqwyr)

Re: Google Fiber Mesh nodes

Rsqwyr — Thu, 23 Jun 2022 00:36:07 GMT

This didn't work.

Re: Google Fiber Mesh nodes

EdwardT — Sat, 25 Jun 2022 16:07:45 GMT

Hi Rsqwyr,

Thanks for the response. I'd love to know more about this. Are your smart devices already connected to the network but won't switch to 2.4 GHz? You could also click on this link to learn more about this.

Thanks,

Edward

Re: Google Fiber Mesh nodes

EdwardT — Tue, 28 Jun 2022 16:15:19 GMT

Hi Rsqwyr,

Just checking back in. Were you able to check the link that I provided above? Let me know if you still have questions and I'd be happy to help.

Thanks,

Edward

Re: Google Fiber Mesh nodes

EdwardT — Wed, 29 Jun 2022 16:26:21 GMT

Hi Rsqwyr,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward