topic Re: Google WIfi in Nest Wifi

Google WIfi

arthurje — Fri, 24 Jun 2022 13:12:27 GMT

One of my access points, went offline. it had a blue light. I tried a reset, it had a blinking blue light, then went black.

Any idea's?

Jim

Re: Google WIfi

olavrb — Mon, 27 Jun 2022 17:22:55 GMT

So nothing happens if you connect it to power? Have you tried a different power adapter, maybe the power adapter is broken?

For reference, here is what the different lights mean:

https://support.google.com/googlenest/answer/6191584?hl=en

And it would help if you could tell us what specific device we are talking about here:

https://support.google.com/googlenest/answer/6280668?hl=en

Re: Google WIfi

Jeff — Thu, 30 Jun 2022 21:35:54 GMT

Hi, arthurje.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
- Jeff

Re: Google WIfi

EdwardT — Mon, 04 Jul 2022 18:08:59 GMT

Hi arthurje,

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

Re: Google WIfi

EdwardT — Tue, 05 Jul 2022 18:12:36 GMT

Hi arthurje,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward